We have an appliance repair service, and we constantly lose requests. Technicians forget what to do, and customers get nervous. How do you organize your work?

We had the same problem until we connected to field service management platform . The system allows us to plan technician visits, see the route, tasks, and statuses in real time. Technicians immediately receive tasks on their phones, and I can monitor progress and redirect resources as needed. Now there are practically no missed tasks, and customers are satisfied with the service.