How effective is the technical support team if you have a query about account balances?

I had a small question about my points last week and the live chat was excellent. I got through to a real person in under two minutes. It’s helpful to be signed in via the Gala Casinofirst so they can verify your identity instantly. It’s a massive relief to deal with a team that actually understands the technical side of the platform and provides clear, human answers. Very impressed with the service.