GameTracker > Forum > Bug Reports [RESOLVED] > No invoice period provided message when trying to install cod:waw on my gt premium account
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rambo1942PM
#1
No invoice period provided message when trying to install cod:waw on my gt premium account
Aug 14, 2010 10:42 AM
Joined: Feb 08, 2009
Posts: 239
cancelled other server (cod:4) and trying to install cod 5 waw server and i get this error message: "No invoice period provided".
when I check my invoices I do not have one due therefore I know I'm paid up so that's not the problem.
Plz help a.s.a.p. as my clan needs a new cod 5 waw server. t.y.
burnPM
#2
Aug 14, 2010 11:51 AM
Joined: Sep 27, 2006
Posts: 10924
Send an email to support [at] gametracker.com about this issue.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

dynasty5656PM
#3
Aug 14, 2010 8:31 PM
Joined: Aug 14, 2010
Posts: 3
Trying to claim my halo server and vent. And before you ask yes I already sent you an email, and recieved some bullshit automated message that didn't help me at all so wheres the real tech support?
Last edited by: burn Aug 14, 2010 9:18 PM
burnPM
#4
Aug 14, 2010 9:09 PM
Joined: Sep 27, 2006
Posts: 10924
dynasty5656 wrote:
Trying to claim my halo server and vent. And before you ask yes I already saw the other thread, sent you an email, and recieved some bullshit automated message that didn't help me at all so wheres the real tech support?

Did you read the email message that was sent? I don't know the exact text, but I imagine it is something along the lines of "We received your message and will get back to you soon."

Regarding tech support, there are slightly less technicians available since it is the weekend and since GT does not provide server support (only technical issues with the service) there is no need for a large 24/7 support crew. The information about GT Premium support should be in your subscription welcome email so you can read what it says, as it probably talks about it better than I do.

If a tech support person does not respond to your message during the weekend hours, mike should see this early in the week when he is working.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

dynasty5656PM
#5
Aug 16, 2010 1:57 PM
Joined: Aug 14, 2010
Posts: 3
Still can't claim it, I want a refund.
dynasty5656PM
#6
Aug 16, 2010 3:58 PM
Joined: Aug 14, 2010
Posts: 3
Solved ty.