Hi,
yesterday evening the ip from our gameserver changed. It had to be changed cause the server location of amsterdam is at the moment upgrading.
Since we have the new ip your site says that the server is always empty. But thats wrong. The server is most of the time full. And the wrong map is shown!
I have also contact gameservers.com too.
And they send me this message:

GameTracker looks to be showing correct server information at this time.

Please send all GameTracker.com feedback and bugs to the Game Tracker development community at forums.gametracker.com.

http://forums.gametracker.com

Thank you,
Sergei Soerum
GameServers.com

Solutions to many common issues can be found here: https://my.gameservers.com/support/faq.php

So i hope you can help me to fix this problem!!!!
Now it is up to you!!!!

PS: The old ip was 94.75.230.199:19567
The new one is 173.199.64.227:19577

Are you looking at the page on the new IP or were you still looking at the old IP? http://www.gametracker.com/server_info/173.199.64.227:19577/

I am looking at the page of the new ip.
The server with the old ip i can not find anymore.
And when i join BC2 on our server are players.
At the moment 26 Players and the map operation hastings is running.
We use a procon layer server. Can this be the problem?

Now i have found him after i have add the server again.
But now is our server GermanTeamfighetrs Vietnam two times in your database.
And the server with 173.199.64.227:19577 is the right one!!!

http://www.gametracker.com/server_info/173.199.64.227:19577/
http://www.gametracker.com/server_info/94.75.230.199:19567/

Gameservers.com had migrated our Vietnam server from 94.75.230.199:19567 to the new ip 173.199.64.227:19577 yesterday evening.
When i login to gameservers.com there only stand the new server ip and not the old.
And now is the server which is most of the time full and begins with 94.75... on rank 6377 and the server with our new ip 173.199... on rank 283 and empty. But the server with this ip is the correct one.
How can we fix this?

You indicated in your original message that GS staff said "GameTracker looks to be showing correct server information at this time. "

Should the query port be something else?

The correct server http://www.gametracker.com/server_info/173.199.64.227:19577/ appears to be scanning correctly and appears to have regained its old ranking.

The old server http://www.gametracker.com/server_info/94.75.230.199:19567/ is showing as dead and will eventually be deleted from the system.

Unless I'm missing something I don't see what the problem is. Moving this thread to resolved.