hi,

since some weeks gametracker show my server most time with status offline... but it isn't offline. its online and working. players can connect and my monitoring show only one servercrash in the last 7 days.
can you please check why gametracker cant reach my server or whatever the problem is?

im talking about this server
http://www.gametracker.com/server_info/188.40.241.193:27733/

greetings from vienna
ASD

Server goes offline and is in line.

I have a problem, and I think is a BUG. The problem is that my server is always online and out that is out of line.
The IP address is as follows;
- 91.151.106.221:27615

I hope you can address me as being in the 3000 rankings have dropped to 6000 in a week, and the server is always full.

Forgive my English, but I'm Spanish and use google translator.

Best wishes.

RE our server at: http://www.gametracker.com/server_info/66.150.214.131:28960/

IAF Custom#1 eXtreme+ v2.7+
66.150.214.131:28960
Players: 47/50
Rank: 2nd (100th pctile)


I spoke with Mike regarding this topic http://www.gametracker.com/games/cod2/forum.php?thread=66504 and since the issue still exists, he suggested I make a new topic.

While increasing the scanning frequency helped some, Im still seeing our server incorrectly shown as down.

As I write this, I keep trying to update the scanning parameters and it won't work.

Could you please try increase the frequency of scans a lot more?



We've worked exceptionally hard to keep this server ranked 2nd worldwide for a very long time and now its dropping while showing incorrectly as dead.

But even more critical than the rank is our members and people visiting us, in addition to those who seek out servers thru GameTrackers, are all under the impression that we've shut the server down (I keep getting PMs at my website).

Thanks for your help guys.



Here's my last post in the previous topic:
http://www.gametracker.com/games/cod2/forum.php?thread=66504
iafclan wrote:


iafclan wrote:
I have noticed GameTracker is working ON and OFF for our COD2 server:

IAF Custom#1 eXtreme+ v2.7+
66.150.214.131:28960
Players: 47/50
Rank: 2nd (100th pctile)

This issue started today, and when it stops working, it shows the server as dead when in fact it is full.

I have to go in and manually update the scanning parameters to have it show because it says this server could not be scanned. Unfortunately, a few minutes later, it shows up dead again and I have to keep going in to update the scanning parameters thru GameTracker over and over.

Not sure if this is an issue across the board or just for our server today.

But its important to us, especially when we are ranked 2nd worldwide for COD2.

Any help would be greatly appreciated in fixing this so it does not show dead when we are full.

Thank you in advance for your help.



www.IAOFF.com




Hello again Burn.

My issue with GT showing our server dead is still ongoing, but now the "update scanning parameters" is not working to show it active.

Our server is full but still showing up as dead.

I just wanted to give you some more feedback about the scanning parameters not working in case you adjusted it.

Thanks for your help.

Hey everyone.

We apologize for the slow/intermittent scans. We are in the process of making some changes to our tracking system. In the meanwhile, the servers that you have posted here may appear "dead" at various times.

This does not affect all servers on GT, but your servers fall into this category.

Please bare with us until we have completed our maintenance. Your patience is greatly appreciated.

Best regards.

Thank You maul.

I eagerly await for this to be fixed.

It was actually working for a few days again and is now back to showing us dead/offline when we are full.

Today, it won't work when I try to update the scanning parameters either.

Perhaps increasing the frequency of scans a little more will fix this.

Hi iafclan,

Thanks for the additional details on this. You shouldn't need to adjust any parameters for your server. I'll update this thread when maintenance is complete.

Any chance to get it fixed? Dunno if it exists in other games, but the problem occurs for sure with my ET server. Showed as down when full of players.

Just checking that you guys didn't forget us

It seems to be working a little more than before, but still shows up as dead including now.

Updating the scanning parameters is not working for me today.

Thanks in advance for your help.

Hello all.

We have made some changes to our scanning system, you should start noticing gradual improvement on your servers. Let us know if you still see intermittent scanning.

Thanks again for your patience.

My server is online and it's having this problem now!

Address: 69.28.221.143 Port: 10053 Status: Dead