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thekillsPM
#1
server was showing down now no onger in database
Mar 10, 2012 2:41 AM
Joined: Mar 31, 2009
Posts: 24
server was showing down now no onger in database
I have a few we been working on building up and now some are gone.
They were showing as down but they never were.
burnPM
#2
Mar 10, 2012 11:40 AM
Joined: Sep 27, 2006
Posts: 10924
Servers will be automatically removed from the database after extended downtime.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

thekillsPM
#3
Mar 10, 2012 5:18 PM
Joined: Mar 31, 2009
Posts: 24
server was never down at all and it was just added. Your service was false reporting it down.
This was added last 2 weeks and has never been down since. But the banner and page here always said dead till i rescanned it. everyday i had to go in and rescan many times a day.

http://www.gametracker.com/server_info/173.224.113.204:25573/
Last edited by: thekills Mar 10, 2012 5:30 PM
maulPM
#4
Mar 12, 2012 11:29 AM
Joined: Oct 17, 2006
Posts: 983
Hello,

Your server appears to be running correctly. There appears to be an outage between our stats servers and your Minecraft server. I will post any updates in this thread.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
thekillsPM
#5
Mar 12, 2012 5:07 PM
Joined: Mar 31, 2009
Posts: 24
maul wrote:
Hello,

Your server appears to be running correctly. There appears to be an outage between our stats servers and your Minecraft server. I will post any updates in this thread.


well really its all of our server disappear for no known reasons we have to rescan many times a day. They all keep going dead which is also why are stats keep going lower.
maulPM
#6
Mar 12, 2012 5:22 PM
Joined: Oct 17, 2006
Posts: 983
Hello again,

Thanks for clarifying.

You may want to contact your game server provider and also notify them of this issue. Our stats servers are unable to reach your servers on IP: 173.224.113.204

Best regards.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
thekillsPM
#7
Mar 12, 2012 6:38 PM
Joined: Mar 31, 2009
Posts: 24
im working on some of them today but when they are up they always show dead till i rescan them.
thekillsPM
#8
Mar 13, 2012 10:44 AM
Joined: Mar 31, 2009
Posts: 24
once again the server was deleted

http://www.gametracker.com/server_info/173.224.113.204:25573/

this is becoming a major pain
burnPM
#9
Mar 13, 2012 11:43 AM
Joined: Sep 27, 2006
Posts: 10924
hzkillslick,

What did your provider say about the issue preventing GameTracker from scanning your server all of the time?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

maulPM
#10
Mar 13, 2012 12:02 PM
Joined: Oct 17, 2006
Posts: 983
Hello again,

I do not have any further updates on this issue. Have you contacted your game server provider at all?

Our stats servers cannot reach your servers on IP: 173.224.113.204. This could be one of the following:

1. There is an internet service outage between the GT stats servers and your servers on IP: 173.224.113.204.

2. Your servers are blocking incoming traffic from our stats servers. In this case, you would need to allow traffic from 108.61.78.* to your game servers.

Best regards.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
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