My server cannot be scanned and it apears offline,please help to solve this problem!!!?

I would recommend contacting your server provider to help you resolve the issue. If it is TS3 or Minecraft, you may want to check out the stickies in those game forums.

Please review:

One of the following suggestions may help you:

Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.

You entered the wrong query port.
Please update your query port and hit scan again

Your server is firewalled.
Please turn off any firewall you have that may block scanning