GameTracker > Forum > Bug Reports [RESOLVED] > Teamspeak 3 Server detect as offline but peers correctly display
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vixstyPM
#1
Teamspeak 3 Server detect as offline but peers correctly display
Jul 30, 2012 11:16 AM
Joined: Jan 17, 2009
Posts: 5
There is some time where gametracker detect my teamspeak 3 server as offline, but the peer connected on the server as correctly display in the viewer. I can force online detection with "update scanning parameters" without change them. Other tools like tsviewer.com don't have this problem with my server.



if you have any idea to solve this problem, i will try them.

Log wrote:
<17:17:28> "Unknown from 208.167.225.11:47469" connecté au canal "Accueil"
<17:17:28> "Unknown from 208.167.225.11:47469" est maintenant connus sous "GameTracker"
<17:17:28> "GameTracker" a été déconnecté (connection lost)
burnPM
#2
Jul 30, 2012 11:22 AM
Joined: Sep 27, 2006
Posts: 10924
Hello vixsty,

I would recommend whitelisting the GameTracker scanner if it is triggering the anti-flood mechanism. See http://www.gametracker.com/games/ts3/forum.php?thread=42258
I am retired from GameTracker after 11 years and will not be responsive for support requests.

vixstyPM
#3
Jul 30, 2012 11:29 AM
Joined: Jan 17, 2009
Posts: 5
Thank you, i did it. i will see if it's that.
vixstyPM
#4
Jul 31, 2012 9:27 PM
Joined: Jan 17, 2009
Posts: 5
the problem is already here, at this time the server is considered as offline. So i try a restart and also the update of 3.0.6 to 3.0.6.1 but it's doesn't work.


Log wrote:
2012-08-01 00:53:21.693942|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1, 82.240.186.52, 94.23.237.33, 108.61.78.147, 108.61.78.148, 108.61.78.149, 108.61.78.150, 208.167.225.11, 208.167.225.12, 208.167.225.13, 85.25.120.233,
2012-08-01 01:15:38.184921|INFO |Query | | query from 6 208.167.225.11:54378 issued: use port=9987
2012-08-01 01:15:38.186225|INFO |Query | 2| query from 6 208.167.225.11:54378 issued: clientupdate client_nickname=GameTracker
2012-08-01 01:15:38.186547|INFO |Query | 2| query from 6 208.167.225.11:54378 issued: serverinfo
2012-08-01 01:15:38.186794|INFO |Query | 2| query from 6 208.167.225.11:54378 issued: channellist
2012-08-01 01:15:38.187371|INFO |Query | 2| query from 6 208.167.225.11:54378 issued: clientlist


Everything seems ok, the command are correctly issued so i don't understand why my server is considered as offline.
maulPM
#5
Aug 01, 2012 11:52 AM
Joined: Oct 17, 2006
Posts: 983
Hi vixsty,

Your server appears to be configured correctly. This could be a bug with the GameTracker website causing your server to show "dead". I'm going to forward this to our development team. We'll post any updates in this thread. Thank you for your patience.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
vixstyPM
#6
Aug 01, 2012 12:09 PM
Joined: Jan 17, 2009
Posts: 5
Hi,

thank you for your support, I created this thread thinking about a bug but i wasn't sure.

if i can help, don't hesitate to ask.
vixstyPM
#7
Aug 17, 2012 1:55 PM
Joined: Jan 17, 2009
Posts: 5
have you any news ?
the problem still appear.
burnPM
#8
Aug 18, 2012 10:58 AM
Joined: Sep 27, 2006
Posts: 10924
vixsty wrote:
have you any news ?
the problem still appear.

Hello,

No updates right now. Any updates will be posted in this thread.
I am retired from GameTracker after 11 years and will not be responsive for support requests.