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figgy-PM
#1
Servers showing online/offline
Oct 01, 2012 8:45 AM
Joined: Dec 11, 2009
Posts: 2
Hello,

We added our servers succesfully, but sometimes GT scanner not scanning our servers and they show as offline... When i manually update the server it's show as online periodically.

Some of our servers IP(4):

195.26.159.82:27015
195.26.159.86:27021
195.26.159.90:27015
195.26.159.94:27015

We opened all of this IP's in our firewall

108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
208.167.225.11
208.167.225.12
208.167.225.13
208.167.241.182

(UDP)

and still have problems.

Any solution?
apo54PM
#2
Oct 18, 2012 3:31 PM
Joined: Feb 01, 2010
Posts: 1
I also have this problem on UT servers some servers show as offline when they are in fact online
burnPM
#3
Oct 18, 2012 5:48 PM
Joined: Sep 27, 2006
Posts: 10924
Hello,

You both may want to contact your server provider. The server IP's in the first post are not responding with any data, which leads me to believe the servers are offline or the port is not open.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

figgy-PM
#4
Jan 15, 2013 9:24 PM
Joined: Dec 11, 2009
Posts: 2
burn wrote:
Hello,

You both may want to contact your server provider. The server IP's in the first post are not responding with any data, which leads me to believe the servers are offline or the port is not open.


Hello burn,

I can add my servers at gametracker but they show online only on first scan (when i add them), on the secound scan they do not update... So, can you please check the logs and see if any problem appear. (something like blocking yours IP by the firewall for flooding ex.) Our ISP told me that they have opened the IP address and no filters are set, but iam confused why the first scan is ok and then servers show as offline on the secound scan.

Thank you.
maulPM
#5
Jan 16, 2013 11:25 AM
Joined: Oct 17, 2006
Posts: 983
Hi figgy-,

Currently, GameTracker uses different IP addresses for the first scan versus subsequent scans.

See the following thread for firewall information: http://www.gametracker.com/forums/forum.php?site=1&thread=42545

Best regards.
I do not provide support over PM. Please ask your questions on the GameTracker forums.