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rah350zPM
#1
Server showing up as dead.
Oct 30, 2012 6:14 PM
Joined: Aug 03, 2012
Posts: 14
http://www.gametracker.com/server_info/212.98.93.230:29760/

For some reason this server won't update itself and just shows up as offline or dead even though it's up the whole time.

The name of the server keeps reverting to gametrackerclaimserver, and when i hit claim server it tells me something about the query port messed up.
rah350zPM
#2
Oct 31, 2012 7:32 AM
Joined: Aug 03, 2012
Posts: 14
I tried claiming it again. But the name just reverts back to gametrackerclaimserver, and then tells me when I claim it that the server cannot be scanned even though it's up and running.
rah350zPM
#3
Oct 31, 2012 4:46 PM
Joined: Aug 03, 2012
Posts: 14
I'm hoping for any assistance here...
burnPM
#4
Oct 31, 2012 6:28 PM
Joined: Sep 27, 2006
Posts: 10924
We will be sure to let you know when there is an update. With Hurricane Sandy, staff are currently occupied and cannot attend to this immediately.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

rah350zPM
#5
Nov 02, 2012 11:47 AM
Joined: Aug 03, 2012
Posts: 14
Been a couple days already. If anyone else has any idea what I might be able to do to fix it that would be so helpful. meanwhile, i'll contact my host and see if there's anything on their end.
rah350zPM
#6
Nov 03, 2012 8:16 PM
Joined: Aug 03, 2012
Posts: 14
help plz...
burnPM
#7
Nov 03, 2012 10:45 PM
Joined: Sep 27, 2006
Posts: 10924
There is currently no power in the main office where the developers work.

While I thought there was a possibility there was a bug when I originally replied, I can see that your server is not reporting the full data back to the GT scanners at the current time.

Please open the port in your firewall for UDP outgoing traffic. Thanks.

Or whitelist 208.167.225.11, 208.167.225.12, 208.167.225.13, 108.61.78.147, 108.61.78.148, 108.61.78.149, and 108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.