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venator_foxPM
#1
Unable to Scan Server, even when online.
Jan 07, 2013 8:47 PM
Joined: Dec 28, 2012
Posts: 3
Hello, I am having a few issues with my server showing up as "dead".
This happened pretty randomly earlier today, it just showed up as "dead" and never went back online. Also, the banner just randomly went away.

I also use other query services such as minestatus, pmc, and other server monitors, and they all state its online. Other players can log in just fine.

When I click "Scan" the server console just says:
208.167.225.11:[some port] lost connection

a few seconds later I get the error message on GT stating it could not scan the server.

Anyone know whats wrong?
Thanks.

http://www.gametracker.com/server_info/75.135.209.204:25565/
burnPM
#2
Jan 07, 2013 9:13 PM
Joined: Sep 27, 2006
Posts: 10924
This appears to be showing down due to no response back to the scanner. This is usually the result of the port not being open or one of the GT scanner IPs being blocked.

208.167.225.11, 208.167.225.12, 208.167.225.13, 108.61.78.147, 108.61.78.148, 108.61.78.149, and 108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

venator_foxPM
#3
Jan 07, 2013 10:11 PM
Joined: Dec 28, 2012
Posts: 3
I have not made any changes to block any IP's.
I have also not many any changes to firewall configuration.

It just stopped working this morning and has not been reported as back up since.
All other monitoring services report the server as online, and everyone can log in just fine.

I know the scan can reach the server because the console shows an attempted connection during a scan.

I host this from a server stored in my closet at home, and my ISP has not blocked any IP's.
maulPM
#4
Jan 08, 2013 10:50 AM
Joined: Oct 17, 2006
Posts: 983
At the time of posting, it appears that something has changed, and your server now scans correctly.

Feel free to post again if you notice further issues.

Best regards.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
venator_foxPM
#5
Jan 08, 2013 12:03 PM
Joined: Dec 28, 2012
Posts: 3
Yeah, It looks like it just started working again. I did not do anything on my end though. Thanks.