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natureboy_woooPM
#1
Our server has a new port
Jan 31, 2013 12:16 AM
Joined: Dec 22, 2007
Posts: 3
Was 72.18.154.197:25200

Branzone moved it to

Now 72.18.154.197:25210

I cannot get gametracker to change to the new port. Please help.

Server name is Brothers in Gaming Aftermath Maps

Thanks
burnPM
#2
Jan 31, 2013 8:37 AM
Joined: Sep 27, 2006
Posts: 10924
You should be able to add the new information here https://www.gametracker.com/servers/
I am retired from GameTracker after 11 years and will not be responsive for support requests.

natureboy_woooPM
#3
Jan 31, 2013 5:52 PM
Joined: Dec 22, 2007
Posts: 3
I tried that. It says cannot scan server. Our server is not firewalled. It is hosted by branzone.

This is what happened. We are hosted by Branzone. We were located on a chicago server. It kept crashing so we had them move us to Denver. The way they moved it, it is the exact same server info with a different port.


http://battlelog.battlefield.com/bf3/#!/bf3/servers/show/4269f292-70b6-47b2-b258-41979e07cab4/Brothers-in-Gaming-Aftermath-Maps/

this is our server.

Please help. Thank you
burnPM
#4
Jan 31, 2013 7:45 PM
Joined: Sep 27, 2006
Posts: 10924
I'm guessing you probably have no idea what your query port is, therefore are not entering the correct one.

I added it with my best guess without issue. http://www.gametracker.com/server_info/72.18.154.197:25210/
I am retired from GameTracker after 11 years and will not be responsive for support requests.

natureboy_woooPM
#5
Feb 01, 2013 3:42 AM
Joined: Dec 22, 2007
Posts: 3
Wow. Thanks so much. Apparently, I did not know the query port. I have added 4 servers in the past with no problem.

I really appreciate your help.