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jajePM
#1
Server offline automatically deleted?
Sep 14, 2013 10:01 AM
Joined: Jan 02, 2009
Posts: 6
Hello GT Community,
I have an annoying problem.

I have a server of call of duty 4 homemade and also my IP is Dynamic. I use DNS to set my server and works well.

There's some days which I can't keep my server online (sometimes more than 24hrs). Which is mean I have to ADD AGAIN?! I lost all my stats because the server wasn't online for more than 24hrs? Why does it happens this?

Also I have another server hosted in France which is hosted on a dedicated server (24/7). Before moving my server to France, was hosted to an Italian Server for more than 6 months with the same IP. After moving my server to France, I still can see my old IP server on list and always "down". So, why that server doesn't delete itself and my homemade server deletes automatically when gets offline?

Remember I set to my server the DNS server, so If my IP changes, also to Gametracker detects the NEW IP.

Thank You!
burnPM
#2
Sep 14, 2013 10:36 AM
Joined: Sep 27, 2006
Posts: 10924
If the server was recently added, GT will endure less downtime before automatically deleting it. If the server has been on the site for longer, GT will endure more downtime before removing it.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

jajePM
#3
Sep 14, 2013 12:30 PM
Joined: Jan 02, 2009
Posts: 6
Why?
Why don't simply add an option to select if to keep always the server on list or not?

In my case, how could I keep my stats if I can't keep my server always online? sometimes offline for 2 days..
burnPM
#4
Sep 14, 2013 12:43 PM
Joined: Sep 27, 2006
Posts: 10924
I don't believe there are any plans to keep all server historical data permanently. That would have significant data storage requirements.

If you regularly experience significant downtimes shortly after you add it, you may experience auto-deletion more often than you would like.

I regularly find servers that are offline since the day they were added. I don't find that these servers have been deleted in a day or two of downtime. If your server is actually getting deleted with only 24 hours of downtime, this suggests that your server is taken offline shortly after it is added.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

jajePM
#5
Sep 15, 2013 4:40 AM
Joined: Jan 02, 2009
Posts: 6
At least why Can't Gametracker keep all "Offline" servers on the list for a month then deletes? or for 2 weeks...