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ugn-pandaPM
#1
TeamSpeak 3 server shows as offline
Sep 17, 2013 11:51 AM
Joined: Sep 27, 2012
Posts: 9
Hi guys

my ts3 server is showing as dead, but it is always online at the correct ip + port; 188.165.222.39:9987

query = 10011


could someone please check and advise how to fix this gametracker error?

http://www.gametracker.com/server_info/188.165.222.39:9987/

thank you
burnPM
#2
Sep 17, 2013 7:44 PM
Joined: Sep 27, 2006
Posts: 10924
You need to add the server info privilege back http://www.gametracker.com/games/ts3/forum.php?thread=42258
I am retired from GameTracker after 11 years and will not be responsive for support requests.

ugn-pandaPM
#3
Sep 18, 2013 9:05 AM
Joined: Sep 27, 2012
Posts: 9
hi there,

ive followed those instructions and run the following test commands via Putty/Telnet;

Serverinfo
Channellist
Clientlist

All these commands returned the successful response, "error id=0 msg=ok"

However, gametracker still shows my server as offline, I have tried to re-add the server, and it always shows as offline...

I've no idea what else to do, I entered every command in that link and all worked without any errors... "it says If all of your commands worked, your server can be added".... yet all these commands worked and my server cant be added, gametracker shows as offline....

Please help


Thank you
burnPM
#4
Sep 18, 2013 8:13 PM
Joined: Sep 27, 2006
Posts: 10924
You may not receive the error message if you using any additional commands to log in to the server under any sort of credentials. GameTracker needs the three permissions enabled for the Guest group.

The following is a sample of the error:

TS3
Welcome to the TeamSpeak 3 ServerQuery interface, type "help" for a list of comm
ands and "help <command>" for information on a specific command.
use port=9987
error id=0 msg=ok
serverinfo
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8471
I am retired from GameTracker after 11 years and will not be responsive for support requests.

ramfuPM
#5
Sep 19, 2013 3:06 AM
Joined: Mar 30, 2012
Posts: 6
I have big problem, all perm is ok but gt cant scan; whitelist is up to date.
Please help me!
Server: http://www.gametracker.com/server_info/5.133.13.111:9987/
My website: www.ramfu.szczecin.pl
ugn-pandaPM
#6
Sep 21, 2013 6:09 AM
Joined: Sep 27, 2012
Posts: 9
burn wrote:
You need to add the server info privilege back http://www.gametracker.com/games/ts3/forum.php?thread=42258


working now, thank you