I'm not seeing any players on GT or HLSW right now. What time periods does the server typically have players (+ time zone you are referring to)?

Usually most players are on between 12pm to 3am Eastern Time. Right now there is 43 players on and it is 7:00pm eastern time. HLSW sees the players just fine but GT is not seeing any. It is reporting 0 Zero players online.

at 7:50pm eastern time there is now 54 players on and still no update to GT. HLSW is still reporting it just fine.

Not sure why GT is not updating.

I looked at the server just now.

In the response back to the GT scanner, it is listing 29 num_players and 56 max_players in the server info portion. However, no actual players are returned back to GT. As a result, GT counts it as no players.

What does this mean? How can it be fixed?

My first guess would be some sort of mod is causing a conflict. You may want to try removing some or all to help determine if any are causing the issue.

I don't unfortunately run any Dayz server, so I don't have much of any specific advice.

Well, the thing is that GT was working just fine for months. then two weeks ago it started having trouble as you can see in my first post. then it fixed itself and now its not reporting again. All the other servers that run our same mod and epoch version don't have this issue.

Is there anything that can be done?

We have also had 2 other servers in the past with no problems on the same mod.

Ok, now this is weird. I shut down the server, then went in to manage servers in GT. I updated game, location and DNS. Then I started the server. It started to report players again. Not sure why this is happening.

Strange indeed.

I'm not very familiar with DayZ to be able to give you further advice.