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doodazPM
#1
Problem with my server
Nov 08, 2013 3:00 PM
Joined: Sep 25, 2013
Posts: 5
I had to move my server to new hardware so the IP/Port changed.

My server is now at:

http://www.gametracker.com/server_info/bf4.arabgamers.us:30010/

But there is another server running at the same IP but on port 30000

http://www.gametracker.com/server_info/bf4.arabgamers.us:30000/

I dont know why it's using my DNS name! Also, when I search for BF4 servers using my server name the old IP comes up server still comes up and when I click it it takes to another server which is the duplicate one.

Check this:

http://www.gametracker.com/search/bf4/?query=arab+gamers

Thanks!
doodazPM
#2
Nov 08, 2013 4:40 PM
Joined: Sep 25, 2013
Posts: 5
i keep on trying to update the server ip/port at this page and i cant

http://www.gametracker.com/server_info/173.199.105.22:30000/manage/

what i have done 1st is update dns and then i try to change it to scan at port 30010 so that i dont lose my ranking and such but i just cant do it!

doodazPM
#3
Nov 08, 2013 4:47 PM
Joined: Sep 25, 2013
Posts: 5
now when i go to the below URL to update the port i get taken to a different server which incidentally runs on the same IP of my NEW server and same port of my OLD server

http://www.gametracker.com/server_info/bf4.arabgamers.us:30000/manage/

this is driving me nuts!
burnPM
#4
Nov 08, 2013 5:08 PM
Joined: Sep 27, 2006
Posts: 10924
I've readded the 30000 using your DNS. There may have been an error in the IP update process or something there that caused it to show up there as well.

You may need to give it a little while in case the dns is cached with that other server.

Also keep in mind that the one dns as you have it address won't be able to work for both of the IP addresses you seem to want to use it for:

108.61.112.121:30010
173.199.105.22:30000
I am retired from GameTracker after 11 years and will not be responsive for support requests.

doodazPM
#5
Nov 08, 2013 7:05 PM
Joined: Sep 25, 2013
Posts: 5
burn

maybe i confused you

my old server was:

173.199.105.22:30000

my new one is:

108.61.112.121:30010

if you search for bf4 servers with "arab gamers" you will see 2 of them

old and new

i am trying to edit the "173.199.105.22:30000" and make it "108.61.112.121:30010" so that i dont lose my rankings

is this something you can do? remove the "108.61.112.121:30010" and edit the "173.199.105.22:30000" to make it "108.61.112.121:30010"

sorry about all this!
burnPM
#6
Nov 08, 2013 9:28 PM
Joined: Sep 27, 2006
Posts: 10924
You cannot change the join port of an existing page.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

doodazPM
#7
Nov 09, 2013 12:50 AM
Joined: Sep 25, 2013
Posts: 5
oh! that changes everything!

how then do i get rid/delete my old server running on 173.199.105.22:30000 then?
burnPM
#8
Nov 09, 2013 10:19 AM
Joined: Sep 27, 2006
Posts: 10924
If you are able to claim the server, you can delete it that way (in some cases, but not if it was automatically added by GameServers).

If not, you'll need to wait for it to be offline, then wait further until GT automatically removes it for extended downtime.
I am retired from GameTracker after 11 years and will not be responsive for support requests.