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tooneytunesPM
#1
Tranfer playerdata hours etc
Nov 19, 2013 1:38 AM
Joined: Nov 14, 2013
Posts: 4
Hello people from GameTracker,

I got a bit of a problem. At the end of the month I changed server IP together with the owner of the server bubblz.
http://www.gametracker.com/bubblzz/

There has been one change... I am now the owner of the server, but i have to convert the playerdata from this server:
http://www.gametracker.com/server_info/91.121.143.123:27045

to this server:
http://www.gametracker.com/server_info/31.186.251.5:27015

But how do I do this?
Without being able to claim the other one because its offline.


btw you can ask Bubblz for confirmation


Thank you!
burnPM
#2
Nov 19, 2013 8:16 AM
Joined: Sep 27, 2006
Posts: 10924
Bubblzz would have to claim the new server and migrate the stats from the old to the new.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

tooneytunesPM
#3
Nov 19, 2013 5:28 PM
Joined: Nov 14, 2013
Posts: 4
Okay he claimed it, but the old server is offline and it sais:

THIS SERVER CANNOT BE SCANNED
Please ensure that this server is currently up and running and is not firewalled.
Please verify and update the following information if it is not correct:
Query Port: Game Type:
If you are sure that this server is up and running, is not firewalled, and the query port/game type listed above are correct please visit the GameTracker Forums to request additional help.


burnPM
#4
Nov 19, 2013 7:13 PM
Joined: Sep 27, 2006
Posts: 10924
It looks like he figured out that he has to click the migrate button, not just look at the manage page. Let me know if you have further questions.
I am retired from GameTracker after 11 years and will not be responsive for support requests.