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grunex_homerPM
#1
Grunex.com - Delete TS3 server from Gametracker
Nov 20, 2013 3:00 PM
Joined: Nov 18, 2013
Posts: 3
Hello to gametracker,

i hope u can help me. Im from czech republic gaming agency Grunex.com. Can you please contact me on email? josef.con@grunex.com, i have trouble with the server listed here... it is our TS3 server (http://www.gametracker.com/server_info/93.91.240.161:1337/). Our server provider contact me that they had to turn the server off because off DDOS attack. They said that the attacks are did to servers which are on gametracker list.
Can you please delete our server from the list?
Thanks in advance
Reagrds
Joseph "HoMeR" Con
burnPM
#2
Nov 20, 2013 6:52 PM
Joined: Sep 27, 2006
Posts: 10924
This is not a bug report.

Option 1: Get it back online, claim the server, and delete it.

Option 2: Wait for the server to be removed for extended downtime.

There are no other options.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

grunex_homerPM
#3
Nov 21, 2013 4:50 AM
Joined: Nov 18, 2013
Posts: 3
Hi,

i know it isnt but you didnt response to my PM so i try to contact you this way.

Option 1.
i cant delete the server because i didnt add it (i dont know who add it maybe someone in the past who doesnt work at Grunex this time)
Or it can be deleted by anyone? It is wierd that i can delete each server which i can even if i dont add it.

Option 2.
How long it will take when the server automatically been deleted?

Are there another options? Such as you the admin of GT can delete it from the list here?

Thx in advance
BR, Joseph
burnPM
#4
Nov 21, 2013 7:56 AM
Joined: Sep 27, 2006
Posts: 10924
It depends on how long the server has been on the website.

We are unable to delete random servers from the website based on the requests of random users.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

grunex_homerPM
#5
Nov 21, 2013 6:29 PM
Joined: Nov 18, 2013
Posts: 3
Thanks to named me like an random user..

I try to contact you by personal message and sent you my bussiness email adress to contact me back. Because of this - named me random user.

I made a serious complain and offer and you just named me like a random user without any serios reason.

Just tell me what should i do to you take this offer seriously ?

Thanks

burnPM
#6
Nov 21, 2013 7:20 PM
Joined: Sep 27, 2006
Posts: 10924
I am sorry that you were offended by my statement. I will attempt to clarify it with an example:

An unclaimed server is mentioned in a topic (= a random server, as it could be a variety of different servers that fit the bill)
Some user on the GameTracker website requests that we delete it on the website (= a random user, as it could be any user on GameTracker)

I'm sorry that we are not able to do anything at this time besides wait for the website to automatically remove it. We are unable to prove that you own it in any other way, as we are not going to invade your privacy to request Invoices for the server.
I am retired from GameTracker after 11 years and will not be responsive for support requests.