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esqadminPM
#1
Migrate Server Stats
Dec 31, 2013 11:36 AM
Joined: Oct 28, 2011
Posts: 5
Hello together,
my Serverprovider changed the IP of our Bf4-Server.

http://www.gametracker.com/server_info/81.30.153.64:10200/

to

http://www.gametracker.com/server_info/85.114.154.230:11800/

Can i migrate the Server-Stats (not player stats, i found tha already) to the new Server?
Cause our Level ist gone with that. 922 to 9758

regards
eSq | MoH
burnPM
#2
Dec 31, 2013 1:48 PM
Joined: Sep 27, 2006
Posts: 10924
You are not able to directly migrate the rank. The only way to transfer rank from one IP to another would be to make use of the DNS feature. In order to do so, you'd have to migrate the stats back, delete the "new" page, update the DNS on the old, and then wait for GT to automatically update the IP of the page. If you've not set anything like that up already, you'd probably be better off just regaining your rank. Rank only looks at the past week of data, so you'll get back where you were if your traffic is similar to what it was before.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

esqadminPM
#3
Jan 01, 2014 8:36 AM
Joined: Oct 28, 2011
Posts: 5
It doesn't work.
Could the diffrent ports matters?
burnPM
#4
Jan 01, 2014 9:23 AM
Joined: Sep 27, 2006
Posts: 10924
What exactly doesn't work? Please be more descriptive.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

esqadminPM
#5
Jan 03, 2014 8:39 PM
Joined: Oct 28, 2011
Posts: 5
I tried to enter the new DNS but it can't establish a connection.
burnPM
#6
Jan 03, 2014 9:02 PM
Joined: Sep 27, 2006
Posts: 10924
What domain are you trying to enter and does it have its A record pointed to 85.114.154.230?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

esqadminPM
#7
Jan 04, 2014 10:52 AM
Joined: Oct 28, 2011
Posts: 5
85.114.154.230.gamed-server.de

but there are diffrent servers on this machine
burnPM
#8
Jan 04, 2014 11:28 AM
Joined: Sep 27, 2006
Posts: 10924
When I tested using that DNS on a server, it updated fine. When I attempted to add /favorite a server using that DNS and your port information, it worked fine.

Please post a screenshot of the error you are receiving when trying to enter the DNS.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

esqadminPM
#9
Jan 04, 2014 6:50 PM
Joined: Oct 28, 2011
Posts: 5
i wanted to change the ip from the old page.
Adding a new one was no problem.
burnPM
#10
Jan 04, 2014 7:03 PM
Joined: Sep 27, 2006
Posts: 10924
I cannot help you further unless you can either provide the exact text of the error a screenshot of it.

1. Go to http://www.gametracker.com/server_info/85.114.154.230:11800/manage/

2. Put in the DNS address and Update.

3. Take a screenshot of the page with the error that you told me you received.

I am retired from GameTracker after 11 years and will not be responsive for support requests.