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amnesia-radioactivePM
#1
My server appears offline
Jun 19, 2014 8:52 AM
Joined: Jun 11, 2014
Posts: 5
Hello!
My server: 188.93.232.30:30233 is appearing offline for two days in a row, however it is always online, it is hosted at dotPlay and it is online 24/7, how come it appears as "Dead" in GameTracker?
burnPM
#2
Jun 19, 2014 12:53 PM
Joined: Sep 27, 2006
Posts: 10924
That server is showing online right now, so I assume you resolved it.

This type of issue is usually due to your firewall blocking the connection from the GT scanner.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

amnesia-radioactivePM
#3
Jun 19, 2014 1:27 PM
Joined: Jun 11, 2014
Posts: 5
burn wrote:
That server is showing online right now, so I assume you resolved it.

This type of issue is usually due to your firewall blocking the connection from the GT scanner.



It depends, for example, 15 minutes ago it was showing offline, and I don't do anything to the firewall. Is there anything I can do to avoid this from happening anymore?
burnPM
#4
Jun 19, 2014 6:11 PM
Joined: Sep 27, 2006
Posts: 10924
You can make sure not to block:

208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

amnesia-radioactivePM
#5
Jun 19, 2014 6:14 PM
Joined: Jun 11, 2014
Posts: 5
burn wrote:
You can make sure not to block:

208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150



Sorry for being a little ignorant, but what should I do with that?
burnPM
#6
Jun 19, 2014 6:57 PM
Joined: Sep 27, 2006
Posts: 10924
Check your firewall configuration to make sure none of the IP's are being blocked / denied from reaching your network, and possibly whitelist them.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

amnesia-radioactivePM
#7
Jun 20, 2014 7:19 AM
Joined: Jun 11, 2014
Posts: 5
burn wrote:
Check your firewall configuration to make sure none of the IP's are being blocked / denied from reaching your network, and possibly whitelist them.


But how come my Firewall interferes with the scan of Game Tracker to my server? I'm not the person hosting my server, it is dotPlay and they don't use Firewall..
burnPM
#8
Jun 20, 2014 4:20 PM
Joined: Sep 27, 2006
Posts: 10924
You'd need to contact your host. I am not an expert on their network configuration.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

amnesia-radioactivePM
#9
Jun 20, 2014 6:35 PM
Joined: Jun 11, 2014
Posts: 5
burn wrote:
You'd need to contact your host. I am not an expert on their network configuration.



Thank you for your advices, you rule