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brl1214PM
#1
Incorrect port for multi server ip
Jul 27, 2014 3:24 AM
Joined: Aug 24, 2009
Posts: 4
Can fix the issue but I do not want to disrupt our ranking for server 2 shown here
https://www.gametracker.com/server_info/74.201.57.31:2173/

I can claim the server then remove it from gametracker and add it back to gametrack seems to fix everything for our server 1 but lost our rankings I need someone from gametracker to help me.
Last edited by: brl1214 Jul 27, 2014 3:32 AM
burnPM
#2
Jul 27, 2014 9:46 AM
Joined: Sep 27, 2006
Posts: 10924
If you need to change the join port, you must delete and re-add it.

If you need to change the query port, you can change it on http://www.gametracker.com/server_info/74.201.57.31:2173/manage/ when the server is listed as down.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

brl1214PM
#3
Jul 27, 2014 2:38 PM
Joined: Aug 24, 2009
Posts: 4
I don't want to delete the server but when i fixed the query port i put the wrong joining port. The server info will not update even if it can query the server it has a new hostname and would not like to loose the rankings.
burnPM
#4
Jul 27, 2014 3:38 PM
Joined: Sep 27, 2006
Posts: 10924
There is currently no feature for you to change the join port of a page, hence my suggestion that you delete and re-add it.

I'm sorry that the server has been on the site for over a month with the wrong join port, but you should be happy to know that rank only looks at a week of data so it won't take long to get back.
I am retired from GameTracker after 11 years and will not be responsive for support requests.