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lfallettaPM
#1
Active Query Scans Not Working
Mar 26, 2015 11:12 AM
Joined: Aug 27, 2014
Posts: 4
Team,

I have two DayZ Mod servers running on my box with all query and game ports open within the incoming firewall. The banners about 3-5 days ago stopped refreshing as for months they we're working perfectly. What I find odd is, once the banner shows as "Dead" status, I'm able to hit "Manage > Update Scanning Parameters" and your site pulls the information correctly as if nothing is wrong. As soon as I let time pass for your automated query process, it refreshes as a dead server.. Any ideas?

Thanks,
Logan F.
Last edited by: lfalletta Mar 26, 2015 11:52 AM
burnPM
#2
Mar 26, 2015 1:08 PM
Joined: Sep 27, 2006
Posts: 10924
This suggests you have blocked one or more of the following in your firewall:

208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

lfallettaPM
#3
Mar 26, 2015 8:47 PM
Joined: Aug 27, 2014
Posts: 4
Burn,

Our network doesn't block any IPs and I've also turned off windows firewall on server box. No UDP/TCP ports are being monitored. As I stated before this was working fine a week ago and your site pulls our server just fine. It's only the refresh query that automatically polls every so often is what I'm having an issue with.
lfallettaPM
#4
Mar 27, 2015 9:17 PM
Joined: Aug 27, 2014
Posts: 4
Any reason why its not refreshing? -- The banner works if I update the query port then on next poll it fails. My network is not blocking your list of IPs and I have Windows Firewall turned off on my server box
burnPM
#5
Mar 28, 2015 9:30 AM
Joined: Sep 27, 2006
Posts: 10924
I do not have any other ideas for the situation. If you need to know more specifically what is happening...

1. The normal GT scanner from IP 1 is unable to scan your server and shows your server as dead.
2. You hit update scanning parameters which scans it from IP 2 successfully.
3. The normal GT scanner tries to scan it again and is again, unable to reach your server.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

lfallettaPM
#6
Mar 28, 2015 11:26 AM
Joined: Aug 27, 2014
Posts: 4
Burn, I'm not sure what happened but you know the saying about restarting your computer 3 times? lol -- well I just restarted the dedi box and all sudden shit starts working HAH!

Sorry to bother you bud! Take care!