Vultr.com - Instant Cloud Server Deployment
GAMETRACKER FORUMS
Forum Home > General Help > can't add server to gametracker
delf333PM
#1
can't add server to gametracker
May 28, 2015 11:49 PM
Joined: Jul 02, 2009
Posts: 135
Hi, i was trying to add KF2 server ( 104.153.105.52:7777 ) to gametracker but getting this message

Gametracker could not scan the server.
One of the following suggestions may help you:

Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning or whitelist the gametracker scanning IP addresses:
208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150

just want to point out server is online and also the IP and ports were added there correctly.

Contacted the server provider (NFO)and asked them about the firewall and they said
"There shouldn't be anything on our side blocking it, you might want to try contacting gametracker support for this."

But can't see "Support button" anywhere on gamtracker page, so just asking here if anyone is able to help,
thanks
burnPM
#2
May 29, 2015 8:24 AM
Joined: Sep 27, 2006
Posts: 10924
Can you please turn the server online?

If it is actually online, your server provider may not be providing you with the correct query port. Can you double check the proper query port?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

delf333PM
#3
May 29, 2015 12:36 PM
Joined: Jul 02, 2009
Posts: 135
Hi, yea the serever is online the whole time, it shows ingame in server browser and people playing on it just fine

IP: 104.153.105.52

Joining port: 7777

query port: 28852
delf333PM
#4
May 29, 2015 12:40 PM
Joined: Jul 02, 2009
Posts: 135
alright nvm, they resolved it, thanks
burnPM
#5
May 29, 2015 12:44 PM
Joined: Sep 27, 2006
Posts: 10924
I just tried to add it, and it did not add. I tried manually scanning it through HLSW and it would not respond.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

delf333PM
#6
May 29, 2015 10:59 PM
Joined: Jul 02, 2009
Posts: 135
yea its all ok now, they gave me wrong query port the first time

thanks for trying to help
youbayoubaPM
#7
Aug 29, 2016 4:36 PM
Joined: Aug 09, 2016
Posts: 1
hey somebody help me iam trying to add my server but i cant find my query port plz some one help me
chimaera500PM
#8
Aug 29, 2016 4:39 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
youbayouba wrote:
hey somebody help me iam trying to add my server but i cant find my query port plz some one help me


Game type?
IP address?
Join Port?

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help