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luigr123PM
#1
My Turbine server is down.
Dec 01, 2015 9:05 PM
Joined: Nov 13, 2015
Posts: 2
Hello,
My Turbine Server is down. When i stop my server, then the next day when i open it my server and when i go on your site to see my Turbine server is online suddenly my Turbine is down. i am using dedicated server.

I need your help!
If you had any question please let me know
Thanks
Luigr123
burnPM
#2
Dec 01, 2015 10:58 PM
Joined: Sep 27, 2006
Posts: 10924
So this is what you seem to be saying:

1. You shut down your server, possibly at night.
2. You turn the server back online the next day
3. Immediately after doing so, you check GameTracker for an update.

Try going to the Claim page, which you can access by clicking "manage" if you've claimed the server, or a link "None - Claim Now!" if you've not. You'll see a big red box to "Update Scanning Parameters" which will force a re-scan if you'd rather not wait for GameTracker to detect it as online again.

If it does not come back online, I'd suggest contacting your game server provider for further assistance to determine why their tools to restart the server is not working.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

luigr123PM
#3
Dec 03, 2015 8:10 PM
Joined: Nov 13, 2015
Posts: 2
burn wrote:
So this is what you seem to be saying:

1. You shut down your server, possibly at night.
2. You turn the server back online the next day
3. Immediately after doing so, you check GameTracker for an update.

Try going to the Claim page, which you can access by clicking "manage" if you've claimed the server, or a link "None - Claim Now!" if you've not. You'll see a big red box to "Update Scanning Parameters" which will force a re-scan if you'd rather not wait for GameTracker to detect it as online again.

If it does not come back online, I'd suggest contacting your game server provider for further assistance to determine why their tools to restart the server is not working.


It works! It was my modem problem.
Thanks