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targetcommunityPM
#1
Server Down Bug
Apr 03, 2016 4:26 PM
Joined: Nov 30, 2015
Posts: 5
My server was offline for 40 mins and after that (going online) the server is not still unknow in the next 5 hrs , the server is running fine and it is recognized by other gts.
chimaera500PM
#2
Apr 03, 2016 6:17 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Not sure which server you are talking about.

176.57.188.4:27015 is visible, but likely blocking queries from gametracker query servers;
http://www.gametracker.com/forums/forum.php?site=1&thread=108247


176.57.128.25:27031 is not visible

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targetcommunityPM
#3
Apr 04, 2016 10:38 AM
Joined: Nov 30, 2015
Posts: 5
How do i unblock them then , any further support will be apreciated.
chimaera500PM
#4
Apr 04, 2016 11:37 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
If you need advice on managing your firewall, you will have to contact your server host.

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I am a community user. I do not reply to private message requests for support.
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You must use the forums please.

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targetcommunityPM
#5
Apr 04, 2016 2:12 PM
Joined: Nov 30, 2015
Posts: 5
They say that im banned on gametracker.com is that possible i dont think so that i break any rule , but at least if im banned i will get some message right.Thank you , u're good support here!
Last edited by: targetcommunity Apr 04, 2016 2:17 PM
burnPM
#6
Apr 04, 2016 6:42 PM
Joined: Sep 27, 2006
Posts: 10924
If the server was banned, it would not be listed on the site and you would get a message when you attempt to add it.

27015 may not be blocking traffic in the firewall. It may just not be using the correct query protocol. I would suggest reinstalling and/or removing any extra mods/plugins you installed to see what is specifically causing the problem.

27031 is definitely blocking traffic on that port.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

targetcommunityPM
#7
Apr 05, 2016 8:42 AM
Joined: Nov 30, 2015
Posts: 5
We've located the problem, since we are using reHLDS it wasnt recognizing the server, and we changed ServerInfoAnswerType 2 (Hybrid mode) since the 0 (New Style Source) wasnt working, with that we fixed one of our servers but in the public server the problem is still present.Anyone who think might resolve the problem be sure to PM or write here, there are much reHLDS present on gametracker.
targetcommunityPM
#8
Apr 05, 2016 11:48 AM
Joined: Nov 30, 2015
Posts: 5
The problem is solved, thank you for the support guys.
Solution ServerInfoAnswerType 2 in reunion.
Then hit few restarts.
chimaera500PM
#9
Apr 05, 2016 12:10 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Glad you solved it.
Thanks for feedback, it may help others.
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I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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burnPM
#10
Apr 05, 2016 1:15 PM
Joined: Sep 27, 2006
Posts: 10924
Yea, I remember that being a problem. I don't know if the developer of reHLDS ever ended up fixing the problem on his end.
I am retired from GameTracker after 11 years and will not be responsive for support requests.