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kaisercrack68PM
#1
Error to register server
Sep 26, 2016 4:37 PM
Joined: Feb 01, 2008
Posts: 7
hi
this is my problem, my server rent have changed ip and port of my server.
In my profile now i have one server registred but is not mine and i dont have the possibility to delete this.
http://www.gametracker.com/server_info/5.101.165.2:30200/
If i try to register my new server, i have this error: "A server with this ip/query_port already exists in the GameTracker database".
Can you help me?
chimaera500PM
#2
Sep 26, 2016 6:09 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
We would need to know the following about your new server;

Game type
IP address
Join port
Query port


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I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
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kaisercrack68PM
#3
Sep 26, 2016 6:38 PM
Joined: Feb 01, 2008
Posts: 7
Thanks for the kind reply, these are the new game server data:
game Battlefield 4
IP 5.101.166.207
join port 30200
querry port 30300

burnPM
#4
Sep 26, 2016 11:07 PM
Joined: Sep 27, 2006
Posts: 10924
You can try adding it again.

BTW. That server you linked to is a different IP.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

kaisercrack68PM
#5
Sep 27, 2016 2:48 AM
Joined: Feb 01, 2008
Posts: 7
Fine, now new server is registered , nice work, , tnx ... but now how can i delete this server "http://www.gametracker.com/server_info/5.101.165.2:30200/" from my profile, this is not mine !
chimaera500PM
#6
Sep 27, 2016 2:55 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
A server is only 'yours' when you claim it.
You haven't claimed the server you are linking to, just made it a "Favourite".

You can remove a favourite server by going to the server page and clicking on the Favourite icon.

You can claim the server you added by going to that server page and clicking on
Server Manager: None - Claim Now!

More information here;
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
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kaisercrack68PM
#7
Sep 27, 2016 6:17 PM
Joined: Feb 01, 2008
Posts: 7
Tank you, problem fully solved
kaisercrack68PM
#8
Dec 11, 2016 9:54 PM
Joined: Feb 01, 2008
Posts: 7
hi
please help me to solved this problem,i try to register my BF4 game server but i have this error:
This server already exists in the GameTracker database.
This my server data

IP
5.101.165.99:
join port
33200
querry port
33300

Thanks in advance
chimaera500PM
#9
Dec 12, 2016 5:48 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
You are specifying a join port that matches the join port on this BF3 server;
http://www.gametracker.com/server_info/5.101.165.99:33200/

This must be resolved by your server host, or by electing to use a different query port.

It appears to be your server?

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
Last edited by: chimaera500 Dec 12, 2016 7:02 AM
kaisercrack68PM
#10
Dec 12, 2016 7:37 AM
Joined: Feb 01, 2008
Posts: 7
Previously we had a BF3 server registered exactly like the current one, recently through our rent we changed it into a BF4 servers keeping the previous parameters.
Now I opened a support ticket to our rent to ask questions.
I await their response.
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