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mikix11PM
#1
Gametracker could not scan the server
Jan 20, 2017 7:43 PM
Joined: Aug 07, 2016
Posts: 5
I did everything well, server port, query port, I've checked all many times but when I want to add the server writes me

One of the following suggestions may help you:
Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning or whitelist the gametracker scanning IP addresses:
208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.183
208.167.241.189
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150

Minecraft server
IP: 37.187.190.219:25570

Please help me
burnPM
#2
Jan 20, 2017 7:55 PM
Joined: Sep 27, 2006
Posts: 10924
I am retired from GameTracker after 11 years and will not be responsive for support requests.

mikix11PM
#3
Jan 20, 2017 8:08 PM
Joined: Aug 07, 2016
Posts: 5
burn wrote:
Have you read our Minecraft guide?

http://www.gametracker.com/games/minecraft/forum.php?thread=58741


Yes, maybe is ip banned, i don't know, can you check?
I post reply on forum unban.
burnPM
#4
Jan 20, 2017 8:29 PM
Joined: Sep 27, 2006
Posts: 10924
Can you show what query settings are in your server.properties? Make sure they are not listed twice.
Can you confirm you are not running bungeecord?

If these check out, you can basically guarantee it is a firewall issue. Perhaps you still have the query port blocked or have some of the scanner IPs in your block list.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

mikix11PM
#5
Jan 20, 2017 8:34 PM
Joined: Aug 07, 2016
Posts: 5
burn wrote:
Can you show what query settings are in your server.properties? Make sure they are not listed twice.
Can you confirm you are not running bungeecord?

If these check out, you can basically guarantee it is a firewall issue. Perhaps you still have the query port blocked or have some of the scanner IPs in your block list.



My server was already added a
few months ago, but it suddenly disappeared.
i running spigot

Link for image: http://prntscr.com/dybmyi
mikix11PM
#6
Jan 22, 2017 5:01 PM
Joined: Aug 07, 2016
Posts: 5
can you unban ip please ?
chimaera500PM
#7
Jan 22, 2017 6:01 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
There is only one way to ask for un-banning or to rejoin the ranking;
http://www.gametracker.com/forums/forum.php?site=1&thread=108517
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
mikix11PM
#8
Jan 22, 2017 6:12 PM
Joined: Aug 07, 2016
Posts: 5
chimaera500 wrote:
There is only one way to ask for un-banning or to rejoin the ranking;
http://www.gametracker.com/forums/forum.php?site=1&thread=108517


i am already post on this link, and they are remove post
chimaera500PM
#9
Jan 22, 2017 6:37 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
That does not change the fact of my statement.

"There is only one way to ask for un-banning or to rejoin the ranking;
http://www.gametracker.com/forums/forum.php?site=1&thread=108517"
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
burnPM
#10
Jan 22, 2017 7:58 PM
Joined: Sep 27, 2006
Posts: 10924
mikix11 wrote:
chimaera500 wrote:
There is only one way to ask for un-banning or to rejoin the ranking;
http://www.gametracker.com/forums/forum.php?site=1&thread=108517


i am already post on this link, and they are remove post

You don't need to waste your time posting it in there. It's not like its banned or anything. I already advised you what you need to check. Thanks.
I am retired from GameTracker after 11 years and will not be responsive for support requests.