Vultr.com - Instant Cloud Server Deployment
GAMETRACKER FORUMS
Forum Home > General Help > Can't delete server!
rgamingnetPM
#1
Can't delete server!
Jul 13, 2017 1:28 PM
Joined: Jul 01, 2017
Posts: 4
Hello! I just added my server and I can't modify some informations about it, can't claim it either. Can someone help me please ? I just want to delete it or to claim it so I could do the necessary modifications.

Thanks in advance.
chimaera500PM
#2
Jul 13, 2017 1:34 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Claiming a server page
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

Only the registered server owner can delete the server.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
rgamingnetPM
#3
Jul 13, 2017 1:42 PM
Joined: Jul 01, 2017
Posts: 4
chimaera500 wrote:
Claiming a server page
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

I understand this but I can't modify the necessary things in order to change the name of the server and than to claim it. If someone could delete it for me it would be great. It would help me a lot if an Admin could delete it, If they need any proofs I can provide them.
burnPM
#4
Jul 13, 2017 6:47 PM
Joined: Sep 27, 2006
Posts: 10924
If you are referring to the server in your favorites, it is not reporting a server name. Sometimes this is due to an incorrect query port - is 25564 correct? It looks like you may be using Bungeecord. Bungeecord has been known to cause some problems with the query response for some servers.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

rgamingnetPM
#5
Jul 15, 2017 5:23 AM
Joined: Jul 01, 2017
Posts: 4
burn wrote:
If you are referring to the server in your favorites, it is not reporting a server name. Sometimes this is due to an incorrect query port - is 25564 correct? It looks like you may be using Bungeecord. Bungeecord has been known to cause some problems with the query response for some servers.

Yes sir, that's the problem with the port I've introduced the wrong port and I want the server to be deleted since I can't claim it or if you could help me claim it but deleting it would be an easier way and I could add it again with the right ports.
rgamingnetPM
#6
Jul 15, 2017 5:30 AM
Joined: Jul 01, 2017
Posts: 4
chimaera500 wrote:
Claiming a server page
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

Only the registered server owner can delete the server.


I am the Owner of the server, I can provide proofs that I'm the owner of the server. I've tried to add my server on gametracker list but I wrote by mistake the wrong port that's why I'm asking for it to be deleted. I can't claim it either; I've read what i have to do but it's complicated for me and deleting the server it's my only option. Please help me
chimaera500PM
#7
Jul 15, 2017 6:05 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
If you either
1) shut down the server; OR
2) block gametracker query servers (using you firewall)

Then your server will show as 'Dead' on Gametracker and it will allow you to alter query port here;
http://www.gametracker.com/server_info/198.50.154.222:25564/manage
Then restart your server and press 'Update Scanning Parameters'

Link to Gametracker query servers IP list;
http://www.gametracker.com/forums/forum.php?site=1&thread=108247

I would select shutting down the server.
It's likely to take you less than 1/2 hour to resolve the issue in that case.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
Last edited by: chimaera500 Jul 15, 2017 7:34 AM
burnPM
#8
Jul 15, 2017 10:18 AM
Joined: Sep 27, 2006
Posts: 10924
So what's the correct query port? You've not stated.
I am retired from GameTracker after 11 years and will not be responsive for support requests.