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quatzoPM
#1
Server dead but alive
Aug 23, 2017 1:57 AM
Joined: Dec 09, 2013
Posts: 2
Hi, I have a problem with my CS:GO servers. They are all on one machine and everything was fine until yesterday (~3PM CEST). They were alive, players were playing etc. etc., but now... it seems to be dead although everyone can connect to the servers from CS:GO console ('connect IP:port').

Some players have noticed that they lost our servers from favourites, what is strange, because Steam API can easily connect to my servers (http://api.steampowered.com/ISteamApps/GetServersAtAddress/v0001?addr=185.140.120.115:27015 - for rest of the servers just change the port to 27016-27019). Even my forum connect correctly to my servers (HLStatsX, SB++, Server List). I can confirm that configuration on the server side is good, because earlier everything works. I didn't do anything, so I don't have a clue what happened. I even tried to restart my machine and... puff, nothing.

Every server is on the same IP (185.140.120.115) with port from 27015 to 27019.
One of them: https://www.gametracker.com/server_info/185.140.120.115:27019/

P.S. Sorry, if something isn't understandable. English isn't my native language and I'm still learning.
chimaera500PM
#2
Aug 23, 2017 2:29 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
czesc
(sorry, my Polish is far worse/less than your English, which is good so far )

I can not see any servers on that IP between 27015 and 27019 using HLSW.

If HLSW can't scan your server then Gametracker won't either.

General connection/scanning issues
https://www.gametracker.com/forums/forum.php?site=1&thread=108248

CS:GO configuration settings advice
https://www.gametracker.com/games/csgo/forum.php?thread=91691


Usually if a server/servers have been scanning well for a while, the problem will be with a change to the machine / operating system / firewall or a change to the game server configuration such as adding a plugin / mod.

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quatzoPM
#3
Aug 23, 2017 3:06 AM
Joined: Dec 09, 2013
Posts: 2
AFAIK, server configuration is good (when I type f.e. host_info_show in console, i'm getting '1' in return). I didn't change anything on servers since last CS:GO pistol update (18.08.2017).

I'll check one more time Step 3 from first link. Maybe my 'provider' (if company sharing dedicated servers can be called provider) did something with network stability/connection.

It seems that problem isn't stricte with servers or gametracker, but with the whole machine.

Thanks for reply, You can close this topic


@EDIT:
My provider said that yesterday someone attacked my server (DDoS) and - after attack - their system didn't change routing to old, good version. Need to check within 2 hours, if problem's solved.
Btw. My servers aren't even popular (like 1 year ago, ofc, one of them was TOP 1 in Poland for a long time), so why someone is attacking me?
Last edited by: quatzo Aug 23, 2017 4:03 AM
chimaera500PM
#4
Aug 23, 2017 6:10 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
I just noticed all of your servers come alive in HLSW and I see they are online with Gametracker too.

Glad it worked out.


quatzo wrote:
My servers aren't even popular (like 1 year ago, ofc, one of them was TOP 1 in Poland for a long time), so why someone is attacking me?

Apparently it happens a lot in the CS world.
There is no explaining the criminal mind. And make no mistake, ddos is a criminal act. But that doesn't stop the 'script kiddies' from trying to gain some advantage by it.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help