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sos_daywalkerPM
#1
Server not scanning
Aug 31, 2017 8:01 AM
Joined: Apr 04, 2008
Posts: 8
Hi

For some reason today the server has stopped scanning.

178.159.11.248:1159 - TeamSpeak 3 Server in United Kingdom

The team speak server is up and working fine and nothig has changed.

Can anyone help?
chimaera500PM
#2
Aug 31, 2017 8:09 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
https://www.gametracker.com/games/ts3/forum.php?thread=42258


Testing scanning permissions - Step 1;

Microsoft Telnet> open 178.159.11.248 10011
Connecting To 178.159.11.248...Could not open connection to the host, on port 10011: Connect failed
Microsoft Telnet>


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sos_daywalkerPM
#3
Aug 31, 2017 8:25 AM
Joined: Apr 04, 2008
Posts: 8
Thank you, I have Tried those settings and everything is correct.

What could it be?
chimaera500PM
#4
Aug 31, 2017 8:42 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
I cannot carry out the first test as per my post above.

Clearly it is not correct.

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sos_daywalkerPM
#5
Aug 31, 2017 8:57 AM
Joined: Apr 04, 2008
Posts: 8
The other address we can use is sos.ts3ip.com
chimaera500PM
#6
Aug 31, 2017 9:01 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
'sos.ts3ip.com' does not currently resolve to an IP address.


C:\>ping sos.ts3ip.com
Ping request could not find host sos.ts3ip.com. Please check the name and try again.


'sos.ts3ip.co.uk' resolves to '92.242.132.15'

In order for it to work for your registered TS3 server it must return the same IP address as your server is registered on.

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sos_daywalkerPM
#7
Aug 31, 2017 9:04 AM
Joined: Apr 04, 2008
Posts: 8
Also thank you for all your help.

Its just really confusing as nothing has been changed since yesterday so I have no idea why its just stopped scanning.

sos_daywalkerPM
#8
Aug 31, 2017 9:08 AM
Joined: Apr 04, 2008
Posts: 8
So what exactly do I need to do?
chimaera500PM
#9
Aug 31, 2017 9:09 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
If you are hosting this from your own PC, double check that that your IP hasn't changed

http://whatismyipaddress.com/


If your server is remotely hosted, it may be worth checking with your host provider to be sure they have not changed their firewall settings.

List of Gametracker scanning server IPs
http://www.gametracker.com/forums/forum.php?site=1&thread=108247


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Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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sos_daywalkerPM
#10
Aug 31, 2017 9:14 AM
Joined: Apr 04, 2008
Posts: 8
Ok checking now.
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