Cannot select correct game for my server

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rtb_westyjoe • PM

#1

Cannot select correct game for my server

Jan 15, 2019 5:53 PM

Joined: Sep 29, 2013
Posts: 7

I have an Insurgency Sandstorm server through gameservers.com (108.61.238.30:27015) which I have claimed on your site, but I cannot select the right game. Insurgency (and Insurgency Standalone) are not selectable and both say "The server ports do not match" when I choose them. The only game that seems to work is 7 Days to Die, which is not even close to Insurgency. Please help me to fix this bug so I can choose Insurgency or add Insurgency Sandstorm to your list of games please.

chimaera500 • PM	#2 Jan 15, 2019 11:31 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009 Posts: 4303	Moved: Not a Gametracker bug __ I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines \| Reporting abuse \| Guides & FAQs \| General Help Moved: Not a Gametracker bug

rtb_westyjoe • PM	#3 Jan 16, 2019 3:33 PM
Joined: Sep 29, 2013 Posts: 7	If is not a bug, then what could I be doing wrong in not being able to select the game or what action is being taken to fix it? Thanks If is not a bug, then what could I be doing wrong in not being able to select the game or what action is being taken to fix it? Thanks

chimaera500 • PM

#4

Jan 16, 2019 4:31 PM

GAMETRACKER MODERATOR

Joined: Jul 14, 2009
Posts: 4303

As you yourself have already noted; You want to add 'Insurgency Sandstorm' as 'Insurgency' or 'Insurgency Standalone'.

Either you have not configured your server to suit either of these or you cannot configure it to suit, and it is not supported.

Gametracker supports the games listed.
It does not promise to support games that are not listed.

I suggest you look to; Ideas & Requests

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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