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earthmutantPM
#1
Server Wont Scan
Feb 17, 2021 12:53 AM
Joined: Feb 05, 2021
Posts: 1
Hi, I'm a gameservers customer. I can't get my server to scan on gametracker. It did at one point, but after I tried changing the name it couldn't find it. After changing it back to the original (it's the same it was before), the server still won't scan. Can I get some help with this?

https://www.gametracker.com/server_info/108.61.121.161:23010/

It's online, ports match, I'm online... idk why it's telling everyone my server is dead.

Edit: Fixed
D&D DeathMatch
Last edited by: earthmutant Feb 17, 2021 2:03 AM
chimaera500PM
#2
Feb 18, 2021 5:02 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4311
I assumed from your edit, and seeing that your server was in fact being scanned when I checked, that the problem was resolved.

I notice today though that the server is 'offline'.

If you are having scanning issues as a Gameservers customer, then the first check if other servers have issues
https://www.gametracker.com/search/csgo/

If the majority of the first 25-50 servers in the list are being scanned then it is very unlikely to be a Gametracker issue and you should contact Gameservers direct.
For a 'dead'/offline server, it is definitely Gameservers that should be contacted in the first instance.

I also note that you use a plugin/game mod.
Some plugins have been known to cause scanning issues so it is wise to test the server without the plugin to see if the plugin may be the source of the problem.


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