Incorrect Player Count on GameTracker

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hellzonedz • PM

#1

Incorrect Player Count on GameTracker

Jul 16, 2025 4:57 AM

Joined: Jan 17, 2012
Posts: 4

Hi,

Our server's player count on GameTracker is incorrect. For example, when we have 34/36 real, fully connected players (no bots), it's shown as 25/36. The banner displays: 25(34)/36.

Can you please check and fix this issue?

Thanks,

chimaera500 • PM

#2

Jul 16, 2025 6:21 AM

GAMETRACKER MODERATOR

Joined: Jul 14, 2009
Posts: 4317

Moved: Not a Gametracker Bug.

As explained many times in the past; Gametracker does not have real time scanning.
The scanning cycle varies from around 6 - 12 minutes between server scans after which the pages are updated.

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hellzonedz • PM	#3 Jul 16, 2025 4:12 PM
Joined: Jan 17, 2012 Posts: 4	Hello, In this example, there are 24 players currently in the game. GT correctly detects this, but it displays the number incorrectly in the server list. Regards, Hello, In this example, there are 24 players currently in the game. GT correctly detects this, but it displays the number incorrectly in the server list. [img_center]https://i.imgur.com/QoSQt3G.png[/img_center] Regards,

chimaera500 • PM	#4 Jul 16, 2025 5:10 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009 Posts: 4317	16 Players + 8 bots = 24. __ I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines \| Reporting abuse \| Guides & FAQs \| General Help 16 Players + 8 bots = 24.

hellzonedz • PM	#5 Jul 17, 2025 1:01 AM
Joined: Jan 17, 2012 Posts: 4	There are no bots actually, they are 24 real human players with their steam account on their home PC . Why GT is detecting them randomly as bots is the real question There are no bots actually, they are 24 real human players with their steam account on their home PC :D . Why GT is detecting them randomly as bots is the real question :$

chimaera500 • PM

#6

Jul 17, 2025 2:53 AM

GAMETRACKER MODERATOR

Joined: Jul 14, 2009
Posts: 4317

Most games, certainly any game supported by GT, provide an API that allows one to query the game status.

GT sends a request to the game server; 'what is your status?'.
If the game responds '16 Players', '8 Bots' then that is what GT reports.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help

hellzonedz • PM	#7 Jul 19, 2025 6:11 PM
Joined: Jan 17, 2012 Posts: 4	Hello, Any idea about what can cause this ? Hello, Any idea about what can cause this ? [img_center]https://i.imgur.com/262YGiz.png[/img_center][img_center]https://i.imgur.com/1ufhGio.png[/img_center]

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