Hello gametracker.com team i check other servers are okay no server got his server stats reseted,
I wanted to know why my all players stats got reseted yesterday?
https://www.gametracker.com/server_info/zm.ultimatex.pro:27015/ my server
this pw nobody knows even if someone would know would delete my server from Gametracker so i wanted to report this

Thank you for reporting this. We apologize for the inconvenience.

Yesterday we began a database maintenance cleanup process that had not been run in quite some time. During this cleanup, we discovered a bug in our server deletion process that was inadvertently clearing player score data for servers whose underlying node infrastructure had been reassigned to a new server. We identified the issue, immediately stopped the cleanup operation, and deployed a fix. Unfortunately, your server was impacted before we were able to halt the process.

The issue affected only a small percentage of servers on GameTracker, and we've added safeguards to ensure this cannot happen again. Unfortunately, the score data that was removed cannot be restored, but scores will begin accumulating again normally as your server is scanned going forward.

We're sorry for the frustration this caused. If you have any further questions, please don't hesitate to ask.

Thankmike wrote:
Thank you for reporting this. We apologize for the inconvenience.

Yesterday we began a database maintenance cleanup process that had not been run in quite some time. During this cleanup, we discovered a bug in our server deletion process that was inadvertently clearing player score data for servers whose underlying node infrastructure had been reassigned to a new server. We identified the issue, immediately stopped the cleanup operation, and deployed a fix. Unfortunately, your server was impacted before we were able to halt the process.

The issue affected only a small percentage of servers on GameTracker, and we've added safeguards to ensure this cannot happen again. Unfortunately, the score data that was removed cannot be restored, but scores will begin accumulating again normally as your server is scanned going forward.

We're sorry for the frustration this caused. If you have any further questions, please don't hesitate to ask.
Thank you for the response - after i changed my ip of server this server got deleted : https://www.gametracker.com/server_info/57.129.61.75:27015/
now i m using it as a proxy for my players, can you please ban this ip so they cant add it again? i tried to delete but still people add it, i would ask to blacklist or ban it from gametracker so it doesnt get better rank as is just a redirect proxy from old server to my new ip. it would be so helpful
My real server : https://www.gametracker.com/server_info/zm.ultimatex.pro:27015/

IP TO BAN : https://www.gametracker.com/server_info/57.129.61.75:27015/