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monster__420PM
#1
Server change
May 13, 2015 5:24 PM
Joined: Oct 27, 2014
Posts: 4
Hi im having a server ip/machine change soon because of the server machine is going down for good is there a was u can change the rank to the new ip and server when its up
burnPM
#2
May 13, 2015 8:24 PM
Joined: Sep 27, 2006
Posts: 10924
The only way to move rank from one server to another is to make use of the DNS feature. To use the DNS feature, go to the page you claimed the server on. Find the DNS option and add your DNS. When the new server is up (with the same ports), point the DNS's IP to the new server and wait for GT to update the page.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

monster__420PM
#3
May 14, 2015 3:41 PM
Joined: Oct 27, 2014
Posts: 4
OK THE NEW SERVER IS UP BUT I DONT SEE KNOW TO DO THE DNS I PUT THE IP IN THE BOX THEN CLICKED UPDATE DONT WORK HERE THE NEW IP 63.143.40.78:2302
burnPM
#4
May 14, 2015 7:04 PM
Joined: Sep 27, 2006
Posts: 10924
What are you trying to enter as a DNS address, on which page, and what is the exact error message?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

monstergaming247PM
#5
May 23, 2015 6:04 AM
Joined: Jan 19, 2015
Posts: 6
I have also had an IP address change and need to update our rank to the new IP address. Not sure how this dns works. We also had our port changed by the provider. We we number 1 on gametracker for our dayz server, we've moved everything over to our second IP, which is ranked 599th.
burnPM
#6
May 23, 2015 11:36 PM
Joined: Sep 27, 2006
Posts: 10924
You wouldn't be able to use the DNS feature with different ports.

In your case, you wouldn't be able to move rank to your new server. You'd only be able to use the Migrate Stats feature to move player stats, if applicable. To use that feature, go to the old server (must be claimed by you) and find the Migrate Stats option on the Manage / Claim page. Select the server you want to migrate the stats to (must be claimed by you as well), and migrate. You'd want to make sure to go in that direction, because the receiving end stats are wiped.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

monstergaming247PM
#7
May 27, 2015 6:00 AM
Joined: Jan 19, 2015
Posts: 6
Thanks for the reply. No worries, we'll just have to get back to number 1 again by being the most popular server