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madman32395PM
#1
All my servers are randomly tracked and then offline
Jun 09, 2015 5:39 PM
Joined: Dec 18, 2011
Posts: 20
I noticed that the banners were saying they were not tracked by GT, then I refreshed the page to see they are back. Then I clicked on the banner to goto the tracking page to see that it is not listed, refresh on GT and its back again...

https://docs.google.com/file/d/0B0mBb9QuGv84aTlBX194T2h6Z00/edit?usp=drivesdk
https://docs.google.com/file/d/0B0mBb9QuGv84ZnJrU2ZlV0JiLW8/edit?usp=drivesdk
https://docs.google.com/file/d/0B0mBb9QuGv84bDNoLURnczR2V1k/edit?usp=drivesdk

All within a few seconds of each other; still going on currently.

Edit: these are the banners im talking about. https://docs.google.com/file/d/0B0mBb9QuGv84ZHlxSF82czU0cHM/edit?usp=drivesdk
burnPM
#2
Jun 09, 2015 7:11 PM
Joined: Sep 27, 2006
Posts: 10924
When a server exists at the DNS address, it should move over to that IP properly. Please turn the server on at the new IP you're pointing to.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

madman32395PM
#3
Jun 09, 2015 7:43 PM
Joined: Dec 18, 2011
Posts: 20
The ip has not changed in the last year
burnPM
#4
Jun 10, 2015 8:50 AM
Joined: Sep 27, 2006
Posts: 10924
Is it working better after pointing the DNS to the correct server?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

madman32395PM
#5
Jun 10, 2015 9:15 AM
Joined: Dec 18, 2011
Posts: 20
Apparently my domain provider decided to add their ip in. :/ but yes; everything is lighting up again .



any idea on the bot false positive bug?
burnPM
#6
Jun 10, 2015 12:24 PM
Joined: Sep 27, 2006
Posts: 10924
I would not be able to tell you without an example.

But if a server is reporting a player as a bot or the name starts with "bot", it will list as a bot.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

madman32395PM
#7
Jun 10, 2015 10:03 PM
Joined: Dec 18, 2011
Posts: 20
burn wrote:
I would not be able to tell you without an example.

But if a server is reporting a player as a bot or the name starts with "bot", it will list as a bot.


yep, that is what it is doing. Someone named Bot with numbers in their name makes the system think its a bot. just as you described.