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aspiretrPM
#1
Status: DEAD
Nov 22, 2015 6:57 PM
Joined: Oct 07, 2011
Posts: 7
Although there seems to be a problem any server continuously dead. But still remains the problem of not repeating the scan again after a while. Therefore, it ranks down. Problems began today.

IP: 77.223.159.51:27015
GT: https://www.gametracker.com/server_info/77.223.159.51:27015/manage/
burnPM
#2
Nov 22, 2015 8:51 PM
Joined: Sep 27, 2006
Posts: 10924
GameTracker will extend the time period between scans when your server stops responding to the queries. This is intentional behavior.

I can see that your server is scanning now, so it seems you've located and fixed the issue on your end.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

aspiretrPM
#3
Nov 22, 2015 9:31 PM
Joined: Oct 07, 2011
Posts: 7
burn wrote:
GameTracker will extend the time period between scans when your server stops responding to the queries. This is intentional behavior.

I can see that your server is scanning now, so it seems you've located and fixed the issue on your end.


Ok but my server running without any problems. The problem starting again now. Please check it. Thank you.
burnPM
#4
Nov 22, 2015 10:12 PM
Joined: Sep 27, 2006
Posts: 10924
Well, can you describe what you're doing to fix the issue on your end whenever it starts happening? I can't suggest anything if you are able to provide what you're are doing to fix the issue on your end.

You can try whitelisting the scanner IPs in your firewall:

http://www.gametracker.com/forums/forum.php?site=1&thread=108247
I am retired from GameTracker after 11 years and will not be responsive for support requests.