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chinasPM
#1
Wrong country by IP
Dec 30, 2015 2:47 PM
Joined: Oct 01, 2013
Posts: 4
Hello,

Could you please take a look on the follow IP adresses?

185.113.141.6
185.113.141.7

This IP adresses are Portuguese (PT) and are showing as United Kingdom (UK).
Could you please fix?

Thank you!
chimaera500PM
#2
Dec 30, 2015 4:04 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
If they are your servers then take ownership of the servers;
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

Then change the country flags on the server management page.

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chinasPM
#3
Jan 05, 2016 11:17 PM
Joined: Oct 01, 2013
Posts: 4
But i'm the hoster provider of this IPs and i want my clients to automaticly be on portugal...
chimaera500PM
#4
Jan 06, 2016 3:59 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
The way it works is; like most websites / web services that require a location for an IP address, Gametracker makes use of a public IP address database to supply the country location.
They aren't responsible for (do not own) the database.
These databases aren't always completely up to date. Some ISPs seem to change their block of IPs quite regularly.
The only way Gametracker could change these IP locations, as far as I am aware, would be to change it manually for every game server using the IP.
Because that is not reasonable, they have provided a facility for server owners to change their own locations.


The IP address database that I use agrees that your IP addresses are in Portugal, but it isn't always correct either.
It recently reported a player from Toronto as being from New York.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
chinasPM
#5
Jan 06, 2016 9:27 AM
Joined: Oct 01, 2013
Posts: 4
Could you please provide me the databases you use, so I can request them to up to date.
chinasPM
#6
Jan 17, 2016 10:45 PM
Joined: Oct 01, 2013
Posts: 4
up
burnPM
#7
Jan 17, 2016 11:46 PM
Joined: Sep 27, 2006
Posts: 10924
chinas wrote:
up

The auto detected is already detected as Portugal if you missed it.
I am retired from GameTracker after 11 years and will not be responsive for support requests.