We have a TS server and unfortunately it went down yesterday. When it was loaded back up the server was showing as dead on our banner. I figured this would update itself overnight but it is still showing it is down and says it cant be scanned. Nothing has changed on the setup of the server ip and ports are the same and no firewall.

IP:198.211.113.44 Query Port:10011 UDP Port:9987

What can I do to correct this so it shows it as online. http://www.gametracker.com/server_info/198.211.113.44:9987/

You can learn how to re-enable the channellist and clientlist permission here:

http://www.gametracker.com/games/ts3/forum.php?thread=42258