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larovv66PM
#1
My servers are offline on gametracker
Feb 08, 2017 10:43 AM
Joined: Jun 02, 2015
Posts: 3
hi,

we connect a new firewall device i add ips on whitelist but servers shows offline and when open console see that


RejectConnection: 208.167.241.186:27005 - Invalid cross-play platform id

RejectConnection: 208.167.241.186:27005 - Invalid cross-play platform id

RejectConnection: 208.167.241.189:27005 - Invalid cross-play platform id

best regards
chimaera500PM
#2
Feb 08, 2017 11:24 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
You will have to read your firewall manuals for advice.
We can not provide support for individual hardware.

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larovv66PM
#3
Feb 08, 2017 12:36 PM
Joined: Jun 02, 2015
Posts: 3
hi,

we have whitelist can you send pls gametracker ip.

the server accept not ip, firewall have white list

best regards
chimaera500PM
#4
Feb 08, 2017 1:47 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
This is the list of scanner IPs
http://www.gametracker.com/forums/forum.php?site=1&thread=108247

If you have included all of these, and it still does not work, then you have a problem with your firewall or configuration.

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