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huhu_die_ingePM
#1
Claiming Server
Jul 02, 2017 2:56 PM
Joined: Apr 25, 2015
Posts: 5
Hi there guys (admins)
I'd really like to claim my BF2 Ranked server, but after renaming it, I am not being send an email with the verification code. Will someone be so kind and have a look into this?

173.199.75.27:16567 Peng!!

Also, there is a second server (dead) connected with my account, I'd like to ask to have that one removed since it was an IP error by the provider.

Thanks very much guys and I am looking forward to hearing from you.

With kind regards

Huhu_Die_Inge
chimaera500PM
#2
Jul 02, 2017 3:25 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Is this a Gameservers.com server?
If so you need to communicate directly with them

If it is not, then I don't understand the issue; i.e. expecting a confirmation email. That is not part of the process of claiming a server on Gametracker;
http://www.gametracker.com/forums/forum.php?site=1&thread=108252

Also the server "Peng!!", listed as a favourite on your profile, is not showing as renamed.
If you have renamed the physical server, it may take a few minutes to be scanned an updated on Gametracker. You will not be able to claim the server until the name includes 'gametrackerclaimserver'.

Finally, that is the only server in your favourites list. There is nothing to delete.
Only server owners may delete servers.



__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
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Last edited by: chimaera500 Jul 02, 2017 3:31 PM
huhu_die_ingePM
#3
Jul 02, 2017 6:49 PM
Joined: Apr 25, 2015
Posts: 5
Hi chimaera500 and thank you for your reply.

Let's forget about the second Peng!! server, I cannot find it anymore on here.

The issue of claming still remains though.

After renaming the server via CCPanel it shows up on gametracker as

'gametrackerclaimserver' but there is no verification code in the box. How long does that usually take to appear?

I get a pop up when clicking thew 'Claim' button saying 'The verification code did not match'

(what do you mean by 'you need to communicate directly with them' ?

do you mean to claim the server or are you referring to the [now solved] second Peng!! server issue?)

Please let me know what I am doing wrong, thank you very much

Inge
Last edited by: huhu_die_inge Jul 02, 2017 6:57 PM
chimaera500PM
#4
Jul 02, 2017 6:56 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
When you click on the 'Claim Now!

You are taken to the next page.

The verification code appears in a white box above the field labelled 'CLAIM OWNERSHIP OF SERVER' with a default value of 'enter verification code'.

Enter the 'code' from the white box.
It is a simple 'Are you a human?' test

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
chimaera500PM
#5
Jul 02, 2017 6:58 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Bingo!


__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
chimaera500PM
#6
Jul 02, 2017 6:59 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Don't forget to change the name back ASAP.
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
huhu_die_ingePM
#7
Jul 02, 2017 7:00 PM
Joined: Apr 25, 2015
Posts: 5
Cheers,
I can tell you that the issue was caused by 'AdBlockPlus'!!!

The code did not appear...

I turned ABP off and there it was..

Hope this helps..


Have a great evening

Inge