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mojriimPM
#1
My TS3 Server ranking is gone
Jul 13, 2017 1:26 PM
Joined: Apr 28, 2014
Posts: 22
Hello,
I used to change my IP Adress but when I claim the new IP adress and update the DNS it gets updated everytime and I recover my ranking.
I had the 257th Rank for my Teamspeak server and Now it's 9177th

It's a big problem for me and my community.
Please do something to get this fixed.

Regards.

My Server IP Adress :
https://www.gametracker.com/server_info/149.202.24.108:9987
My DNS :
https://www.gametracker.com/server_info/ts3.dirtygaming.net:9987/
PERFECT PLACE FOR GAMERS!
burnPM
#2
Jul 13, 2017 6:53 PM
Joined: Sep 27, 2006
Posts: 10924
Sure, we can help advise where you may have gone wrong. What is the old server IP and new server IP? Can you confirm the DNS was on the ORIGINAL server page, then you changed the DNS's IP to point to the new server?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

mojriimPM
#3
Jul 15, 2017 10:42 AM
Joined: Apr 28, 2014
Posts: 22
I can't really tell.
But, this morning I found this on my server :

This server has been detected to report fake or
idle clients and it is not eligible to be ranked.


Though, I own a huge community with 60 to 100 active clients, And I used to have only 8 music bots.

I request the mods to take a look on my case and get me back my ranking, it has gone by mistake.

Regards.

My Server : https://www.gametracker.com/server_info/149.202.30.119:9987/
PERFECT PLACE FOR GAMERS!
burnPM
#4
Jul 15, 2017 11:01 AM
Joined: Sep 27, 2006
Posts: 10924
You can review our guidelines and post in the link below if you wish to request it be re-ranked. We appreciate you acknowledging the validity of the deranking. Music bot derankings generally are not a big deal to us.

http://www.gametracker.com/forums/forum.php?site=1&thread=75205

In terms of your original question, the problem you are facing is due to the fact that you CANNOT use the DNS feature to get around a server deranking. It was by design that you cannot exploit the DNS features to get around derankings.

1. Your original server was/is deranked 149.202.30.119:9987
2. Your new server was separately deranked 149.202.24.108:9987

I also do not see any indication you used DNS to go from 1 to 2.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

mojriimPM
#5
Jul 15, 2017 11:53 AM
Joined: Apr 28, 2014
Posts: 22
Sorry, but you are wrong.
That wasn't my IP Adress : 149.202.30.119:9987
I just miscopied it.
Well, just to make you understand, I changed my IP Adress but I switched back to my original one after one day because of hosting problems. So this : 149.202.24.108:9987 is my original IP Adress.
And it's still my server adress.
And I can assure you that I just found that my server has deranked this morning, so I didn't use DNS features to exploit anything.
This is a bug or a misunderstanding from yours.
I hope you can understand.
Regards.
PERFECT PLACE FOR GAMERS!
burnPM
#6
Jul 15, 2017 12:15 PM
Joined: Sep 27, 2006
Posts: 10924
Ok, thanks for clarifying. I had asked for your ORIGINAL and NEW server IPs and used the information you provided which was not correct.

To be clear:

This is your ORIGINAL server: 149.202.24.108
This is your NEW server: 92.222.115.97 (just looking at your account, still waiting for you to confirm)

What you did was set the DNS on the NEW server page (92) and used the DNS to migrate it over the ORIGINAL server page. In other words, you replaced the ORIGINAL server page with the NEW server page.

There is no way to recover permanently removed stats/rank.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

mojriimPM
#7
Jul 16, 2017 6:13 AM
Joined: Apr 28, 2014
Posts: 22
Well, right, but this is not my main IP Adress : 92.222.115.97
Anyway, If the ranking is gone, remove at least my deranked status.
So I can rank up again.

Regards.
PERFECT PLACE FOR GAMERS!
mojriimPM
#8
Jul 22, 2017 12:54 PM
Joined: Apr 28, 2014
Posts: 22
Hello?
PERFECT PLACE FOR GAMERS!
chimaera500PM
#9
Jul 22, 2017 1:12 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
There is only one way to have a server unbanned or to request re-joining the rankings;
http://www.gametracker.com/forums/forum.php?site=1&thread=75205
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
burnPM
#10
Jul 22, 2017 1:47 PM
Joined: Sep 27, 2006
Posts: 10924
^^ We also encourage you to read what the post says so you understand how you can increase your chances. Ignoring the content of the post a second time would just waste everyone's time.
I am retired from GameTracker after 11 years and will not be responsive for support requests.