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ventzPM
#1
Server dissapeared after dns issue
Jun 15, 2019 4:55 AM
Joined: Jul 09, 2013
Posts: 7
I recently had a DNS issue which resulted in the IP not resolving from my domain (cg.civilservers.net)

This issue is now resolved but the server still appears as non existant

https://cache.gametracker.com/server_info/cg.civilservers.net:27015/

However, the server and its rank are still visible here, can I please get the server with the domain reactivated because the last time i tried to fix this myself i ended up losing my servers data.

https://i.gyazo.com/326ee03eec854cf8b9b71f33004fc90a.png
chimaera500PM
#2
Jun 15, 2019 5:00 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
When it's gone it's gone.

When a server is dropped by the system all of its associated history is also removed.

You will have to add it back manually.

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I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
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ventzPM
#3
Jun 15, 2019 5:14 AM
Joined: Jul 09, 2013
Posts: 7
When i try to re-add it says the domain does not resolve

The domain I'm using is cg.civilservers.net and does resolve correctly from my computer
chimaera500PM
#4
Jun 15, 2019 5:26 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Add it with the current IP address and, then after taking ownership, update it to use dns.

cg.civilservers.net resolves fine for me from a dos prompt

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
ventzPM
#5
Jun 15, 2019 5:29 AM
Joined: Jul 09, 2013
Posts: 7
I already have it added with the IP ( https://cache.gametracker.com/server_info/208.103.169.208:27015/manage/ )

And the DNS is currently set to cg.civilservers.net