ventz • PM |
Jun 15, 2019 4:55 AM
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I recently had a DNS issue which resulted in the IP not resolving from my domain (cg.civilservers.net)
This issue is now resolved but the server still appears as non existant https://cache.gametracker.com/server_info/cg.civilservers.net:27015/ However, the server and its rank are still visible here, can I please get the server with the domain reactivated because the last time i tried to fix this myself i ended up losing my servers data. https://i.gyazo.com/326ee03eec854cf8b9b71f33004fc90a.png |
chimaera500 • PM |
Jun 15, 2019 5:00 AM
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GAMETRACKER MODERATOR
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When it's gone it's gone.
When a server is dropped by the system all of its associated history is also removed. You will have to add it back manually. I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
ventz • PM |
Jun 15, 2019 5:14 AM
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When i try to re-add it says the domain does not resolve
The domain I'm using is cg.civilservers.net and does resolve correctly from my computer |
chimaera500 • PM |
Jun 15, 2019 5:26 AM
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GAMETRACKER MODERATOR
![]() Posts: 4303 |
Add it with the current IP address and, then after taking ownership, update it to use dns.
cg.civilservers.net resolves fine for me from a dos prompt I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
ventz • PM |
Jun 15, 2019 5:29 AM
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![]() Posts: 7 |
I already have it added with the IP ( https://cache.gametracker.com/server_info/208.103.169.208:27015/manage/ )
And the DNS is currently set to cg.civilservers.net |