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hekcsgoPM
#1
Problema cont
Aug 23, 2020 3:11 PM
Joined: Jun 16, 2014
Posts: 2
thx
Last edited by: hekcsgo Sep 29, 2020 3:07 PM
chimaera500PM
#2
Aug 24, 2020 9:44 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Sorry, we do not update email accounts on user profiles where the user is not able to respond.

Any changes must be made by the user in their profile Settings tab.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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hekcsgoPM
#3
Aug 24, 2020 4:18 PM
Joined: Jun 16, 2014
Posts: 2

Well, it's my account, I no longer have access to the mail that was created, what should I prove to be me?
answer me plizz
chimaera500PM
#4
Aug 24, 2020 4:45 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4303
Only the logged in user may change the email account associated with the user profile.
This is the standard security protocol.

To log in to an account you must supply the user name and password.
If you can provide the user name and password to the login screen you may change the email account associated with the user profile.

If you do not know the user name and password for the account then nothing can be done.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help