Hello,

for some reason those servers are not refreshing:

https://www.gametracker.com/server_info/193.70.126.91:27015/
https://www.gametracker.com/server_info/193.70.126.92:27030/

both working and query is accessible, no firewall rules block those packets.

This server had same issue until today:
https://www.gametracker.com/server_info/ttt.mistrzownia.pl:27015/

Could You please fix it somehow?
Thanks a lot.

Moved: Not a Gametracker bug.
I have reviewed a good number of servers across several games, including Gary's Mod servers and see no scanning issues with other servers at this time.
It reads as though you are aware of this advice: My server will not add or shows as down, what should I do??

As the majority of servers are scanning normally, we must logically assume that it is a localised issue of some kind.

This can range from an issue with your hosting server (ISP) to a failed public router between your location and the Gametracker servers.

We will perform packet capture while trying to refresh the server manualy.
Could You please provide ip addres which sends query requests?

Similar services can talk to query with no problems:
https://www.trackyserver.com/server/pl-mistrzownia-sandbox-acf-3-ju-jest-1196905


Btw:
https://www.gametracker.com/server_info/ttt.mistrzownia.pl:27015/
it was green few minutes ago, now its dead again - we changed nothing.

michak89 wrote:

Could You please provide ip addres which sends query requests?


ok, found it: https://www.gametracker.com/forums/forum.php?site=1&thread=108247

Despite full communication with those hosts (icmp passes), we do not receive any queries, could You please verify this on Your side?

1. Thank you for making a proper investigation from your side.
Have you also executed a traceroute from your servers to look for serious delays or 'trouble spots'?
I have in the past noted that some servers have suffered from bad/downed public routers between their ISP/server host and the Gametracker scanning servers in the US.

2. I am afraid I have no access to the GT servers of any kind. This would rely upon an administrator or developer picking this up as an issue.
Past history would suggest a reluctance to do this for individual cases as it has eventually been shown to be an issue outside Gametracker control when a single or tiny group of servers has been involved.

3. I would strongly recommend continuing to look for any issues that may be at your own end, not excluding any operating system or software updates or patching recently done, or any changes to hardware configuration or game server configuration.

As a side note on OS/software changes. I once noted that a version update to the Linux operating system for some Quake 3 servers immediately caused the in game AI bots to stop using the rocket launcher (except, bizarrely, for rocket jumps). No reason was ever found for this alteration in behaviour.