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abvoltPM
#1
Banner not Working
Jan 13, 2011 11:48 PM
Joined: Dec 10, 2007
Posts: 7
My game banner is not working right it says that the server is dead, It has not been off line for the 2 years I've had it. It's an ETQW ip 8.6.15.37:27733 Has any one had this problem ? We use the banner on my website people are always asking why is it down & it's not any help please thanks.

This is a link http://www.gametracker.com/server_info/8.6.15.36:27733/
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Last edited by: abvolt Jan 14, 2011 12:36 PM
abvoltPM
#2
Jan 14, 2011 8:31 PM
Joined: Dec 10, 2007
Posts: 7
bump... need help please
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burnPM
#3
Jan 14, 2011 9:31 PM
Joined: Sep 27, 2006
Posts: 10924
I am not able to scan this server on HLSW (hlsw.org). You can confirm this if you would like.

This is commonly due to a firewall not being properly configured or the server not being configured properly (eg. server settings, mod that alters the query protocol, etc).
I am retired from GameTracker after 11 years and will not be responsive for support requests.

abvoltPM
#4
Jan 14, 2011 10:49 PM
Joined: Dec 10, 2007
Posts: 7
This is a server I rent from Gameservers.com no firewalls and it just started a few days ago. The server works fine just the banner that we use says it's dead. Is this not a company owned by gameservers.com ? should I be asking them. Thanks for the reply.
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burnPM
#5
Jan 15, 2011 12:36 PM
Joined: Sep 27, 2006
Posts: 10924
abvolt wrote:
This is a server I rent from Gameservers.com no firewalls and it just started a few days ago. The server works fine just the banner that we use says it's dead. Is this not a company owned by gameservers.com ? should I be asking them. Thanks for the reply.

That would probably be your best option- to contact them. You may want to also check if you made any updates to the server recently and whether or not that would affect anything.
I am retired from GameTracker after 11 years and will not be responsive for support requests.