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ghost38PM
#1
Wont let me claim server
Apr 17, 2011 4:41 PM
Joined: Jun 05, 2009
Posts: 4
I just moved my server to a new ip. The new ip is already claimed by the old owner. It wont let me claim it or even add it to my favorites. Please HELP
burnPM
#2
Apr 17, 2011 8:14 PM
Joined: Sep 27, 2006
Posts: 10924
Can you post the link to the server and the error message you receive?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

amy4youPM
#3
Apr 17, 2011 11:19 PM
Joined: Feb 15, 2010
Posts: 105
ghost46947 wrote:
I just moved my server to a new ip. The new ip is already claimed by the old owner. It wont let me claim it or even add it to my favorites. Please HELP

You make corectly changes on the server before you claimed? you change the name server in the Game Tracker ? and afther that you try to claim?

Best Regards,
-= WWW.CS1.RO =-

ghost38PM
#4
Apr 18, 2011 8:26 AM
Joined: Jun 05, 2009
Posts: 4
http://www.gametracker.com/server_info/75.102.38.8:19567/


That is the server I am trying to claim. Although my hosting company assigned me the port of 19569 with same ip. When I try to claim it

We were unable to verify that your server name is 'GameTracker'
In order to claim ownership of your server you must temporarily rename it to:
GameTracker
This server is currently named:
No Name Gamers Mixed Vietnam

Please check your game server config file, restart the server, and try again.


that is what I get
burnPM
#5
Apr 18, 2011 11:03 AM
Joined: Sep 27, 2006
Posts: 10924
That would indicate that the server name is "No Name Gamers Mixed Vietnam " as opposed to GameTracker. Are you sure that you are updating the name? Try again and verify that the name is set to GameTracker first.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

ghost38PM
#6
Apr 18, 2011 12:19 PM
Joined: Jun 05, 2009
Posts: 4
Yes I have tried it many many times. Did you notice the difference in port numbers? Could it be that enough time has not passed between owners ?
burnPM
#7
Apr 18, 2011 10:18 PM
Joined: Sep 27, 2006
Posts: 10924
So, are you trying to claim a server that is not yours?
This server is: Address: 75.102.38.8 Port: 19567 Query Port: 48888

Is that the query port for your server or theirs?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

ghost38PM
#8
Apr 19, 2011 4:17 PM
Joined: Jun 05, 2009
Posts: 4
My server has an ip of 75.102.38.8 and a port of 19569 and query port of 48888. The difference is the PORT number.....
deathhasabearPM
#9
Apr 21, 2011 12:31 PM
GAMETRACKER ADMIN Joined: Oct 29, 2007
Posts: 560
Looks like you have fixed the issue and that the query port was not 48888 like you specified but was actually 48890.

http://www.gametracker.com/server_info/75.102.38.8:19569/
Last edited by: deathhasabear Apr 21, 2011 1:08 PM