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geeklocoPM
#1
Can't Claim Server
Sep 25, 2011 11:26 AM
Joined: Apr 25, 2009
Posts: 231
We just had our server transferred and the new location is showing as dead and doesn't reflect when I change the hostname.

http://www.gametracker.com/server_info/68.232.183.187:27015/

Any assistance is appreciated.
coolyouPM
#2
Sep 26, 2011 10:01 AM
Joined: Oct 12, 2008
Posts: 439
So wait till DNS update or maybe you will get a new ip.
Former Gametracker Moderator.

- Please don't PM me since I'm retired, any PM's may go unanswered.
burnPM
#3
Sep 26, 2011 6:53 PM
Joined: Sep 27, 2006
Posts: 10924
You seem to have claimed this server and it appears as online.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

geeklocoPM
#4
Sep 26, 2011 8:17 PM
Joined: Apr 25, 2009
Posts: 231
Yes, thank you. It did change from dead to alive and was able to then claim it. Thank you very much for the assistance and replying.

geeklocoPM
#5
Sep 28, 2011 2:58 PM
Joined: Apr 25, 2009
Posts: 231
Now this is something new. I am in the server and it went back to being "dead". What is going on? Does GameTracker not like password protected private servers?
geeklocoPM
#6
Sep 28, 2011 4:44 PM
Joined: Apr 25, 2009
Posts: 231
OK... It is alive again.
burnPM
#7
Sep 28, 2011 4:44 PM
Joined: Sep 27, 2006
Posts: 10924
Your server appears as online currently. What you could do is download HLSW (hlsw.org) and wait for the next time GT shows your server as down (when it should be up). You can then compare to see if your server should be able to be scanned.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

geeklocoPM
#8
Sep 28, 2011 6:28 PM
Joined: Apr 25, 2009
Posts: 231
Thx, I will do that since it is already in my HLSW.
geeklocoPM
#9
Sep 29, 2011 1:58 PM
Joined: Apr 25, 2009
Posts: 231
OK, I had a chance to play on the server again, it showed dead, and HLSW failed to connect. I assume this is a GameServers issue, is there anything from your experience that I can say or mention in addition to these details?

Thank you very much for your assistance.
burnPM
#10
Sep 29, 2011 3:54 PM
Joined: Sep 27, 2006
Posts: 10924
Is there any special case that was occuring at that moment? Eg. Does this happen only on a certain map? Or, does the server go into a special game mode that is not reporting properly? Or anything else.

I am not sure why it would only occasionally show as dead, but that could be something GameServers could look into.
I am retired from GameTracker after 11 years and will not be responsive for support requests.