GameTracker > Forum > Bug Reports [RESOLVED] > Unable to scan GameServer's Mumble server. Even though it is live and has people on it.
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crotanPM
#1
Unable to scan GameServer's Mumble server. Even though it is live and has people on it.
Nov 17, 2011 12:35 AM
Joined: May 05, 2009
Posts: 2
So when I try to add my GameServer's Mumble server to GameTracker I get

"One of the following suggestions may help you:
Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning
Mumble scanning is currently ONLY AVAILABLE TO GAMESERVERS.COM servers.
Mumble scanning is currently ONLY AVAILABLE TO GAMESERVERS.COM servers, through the use of a custom plugin that is currently in beta. Wider support will be available in the future."

Well I'm not sure what the problem is.
IP: 216.155.159.3
Join Port: 10035
Query Port: 30035

No Dice, I see other GameServer Mumble server's are able to be added on the same IP (server) but have a slightly different join port. So I'm wondering if there is something on GameTracker's side keeping this from being added or GameServers particular to our instance.
burnPM
#2
Nov 17, 2011 8:34 AM
Joined: Sep 27, 2006
Posts: 10924
I am not sure if the GT Mumble plugin is automatically added to your server. Do you have to request it via a support ticket or install it via the mods tab?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

desmolockePM
#3
Nov 17, 2011 9:00 PM
Joined: Sep 22, 2008
Posts: 2
I'm having the same issue. I have put a ticket in with GameServers.com and their reply was ask over here at GameTracker.

The server is up and running but I get the same error message.
deathhasabearPM
#4
Nov 18, 2011 12:48 PM
GAMETRACKER ADMIN Joined: Oct 29, 2007
Posts: 560
crotanPM
#5
Dec 07, 2011 6:40 PM
Joined: May 05, 2009
Posts: 2
deathhasabeard wrote:
Is this what you are looking for?

http://www.gametracker.com/downloads/gtmurmurplugin.php


We don't have access to the actual server to install things like that. I Will put in a ticket and point them to that page, otherwise I'm not sure what else I can do if there is nothing on GameTrackers side blocking it.
taner07PM
#6
Dec 09, 2011 7:38 PM
Joined: Feb 17, 2009
Posts: 1
./gtmurmur-static

gtmurmur-static version 1.1.0

Using conf file: murmur.ini
Obtaining server socket...
Binding server socket...
Changing to asynchronous mode...
Opening server...
Server is running on xxxxxxx:27800.
Client #1 connected from 208.167.225.11 on Sat Dec 10 02:56:50 2011
Queried murmur again. The result was not successful.
Finished sending document to client #1.

Removed client #1.


----
murmur.ini:

#icesecret=
gtmurmur_icesecret=
gtmurmur_ip=xxxxxxxxxxxxxxxx
gtmurmur_port=27800
gtmurmur_mumble_url=""
gtmurmur_use_ice_sdk=FALSE
pwmumblePM
#7
Jan 02, 2012 12:17 AM
Joined: Jan 01, 2012
Posts: 3
I have the same problem!
taner07 wrote:

Client #1 connected from 208.167.225.11 on Sat Dec 10 02:56:50 2011
Queried murmur again. The result was not successful.
Finished sending document to client #1.
Removed client #1.


Any sugestion?

Edit:
Server is "multiservwer": ~50 vmumble serwer instance on murmur.
Last edited by: pwmumble Jan 02, 2012 4:14 PM
gurjeevPM
#8
Jan 31, 2012 12:13 AM
Joined: Jan 29, 2012
Posts: 2
pls someone help when i go to "add a server" i fill up all the tabs then it displays some suggestions i switched off the firewall & even the antivirus, & i coudn't understand that what does "your ip is offline GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again." pls help how can i start my server:'(