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johnnydotexePM
#1
Unable to add my server to gametracker database.
Dec 10, 2011 11:34 AM
Joined: Aug 19, 2011
Posts: 5
I get the following error when trying to submit my server in to the gametracker db...

One of the following suggestions may help you:

-Your server is currently offline. GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.

-You entered the wrong query port. Please update your query port and hit scan again.

-Your server is firewalled. Please turn off any firewall you have that may block scanning.


My server is online but empty. Earlier when I tried this, before I submitted a support ticket to ask for my query port number, there was traffic on the server...so it being empty or not doesn't appear to make a different.

In the server's admin control panel there is a server address and a server IP, I tried both with no luck. Here's the info I have to work with...

Server address = pwnclan.game.nfoservers.com:25200

IP = 74.91.113.221

Incoming = 25200

Query = 47202

Am I doing something wrong here, or did NFO not give me the proper query port number? Or is there something in the server's admin control panel that might be blocking this from working?
burnPM
#2
Dec 10, 2011 12:37 PM
Joined: Sep 27, 2006
Posts: 10924
I would suspect that it is a firewall issue if that is the correct query port. Has NFO already checked these types of issues on your end?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

johnnydotexePM
#3
Dec 11, 2011 3:00 AM
Joined: Aug 19, 2011
Posts: 5
I gave them all the info that I have in my first post here, and they said everything looks fine and that it should work.

I'm not seeing anything in my NFO control panel that would keep this from working, such as a firewall or something.
memoskoc14PM
#4
Dec 14, 2011 6:01 PM
Joined: Sep 13, 2008
Posts: 1
burn wrote:
I would suspect that it is a firewall issue if that is the correct query port. Has NFO already checked these types of issues on your end?

hi i will add my server with IP AND PORT BUT I dont have query port can you give me query port :S
johnnydotexePM
#5
Dec 14, 2011 6:06 PM
Joined: Aug 19, 2011
Posts: 5
Turns out the first person I spoke to at NFO typo'd the query port number. I got it submitted now, works fine.

memoskoc14 wrote:
burn wrote:
I would suspect that it is a firewall issue if that is the correct query port. Has NFO already checked these types of issues on your end?

hi i will add my server with IP AND PORT BUT I dont have query port can you give me query port :S


Starting your own thread is a good start. You also need to get the query port number from your server provider, not gametracker. If gametracker had it, why would they ask for it to be input when you submit a server?